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Finance & Insurance Manager
Group 1 Automotive. Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in generating revenue through the sale of Finance & Insurance products, with a strong focus on virtual transactions and customer relationship management. Proven ability to achieve performance targets while maintaining detailed records and effective communication with stakeholders.
Highest-signal resume keywords
Finance & Insurance SalesVirtual Sales ProcessCustomer Relationship ManagementPerformance Metrics TrackingObjection Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail Installment Sales ContractUpselling TechniquesSales Performance TargetsDeal ClosingF&I Product Knowledge
Soft Skills
Strong Communication SkillsCustomer-Facing SkillsSelf-MotivatedPositive AttitudeProfessional Demeanor
Tools & Technologies
Darwin SystemCDK System
Industry Keywords
Dealership ExperienceF&I RoleVirtual F&I TransactionsCustomer SatisfactionSales Objectives
About the role
Key responsibilities & impact- Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products
- Achieve and exceed performance targets and key objectives
- Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including customer interview, product presentation, upselling, and closing
- Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured
- Clearly explain and answer questions regarding F&I products, services, and Retail Installment Sales Contracts
- Isolate and overcome client objections and close sales opportunities
- Maintain accurate and detailed records of activities and performance metrics for Virtual F&I
- Communicate daily with internal stakeholders on Virtual F&I performance and deal status
- Participate in dealer meetings, sales calls, and team discussions as needed
- Build and maintain strong customer relationships throughout the virtual buying experience
- Enhance customer satisfaction during the purchase process
- Demonstrate behaviors aligned with the Company’s values and culture
Requirements
What you’ll need- Must reside in a state where Group 1 operates: CA, NM, TX, LA, AL, FL, MS, SC, NC, NY, MD, NJ, ME, NH, MA
- Minimum of 3+ years of experience in a dealership F&I role
- Honda/Acura experience preferred but not required
- Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally
- Highly self-motivated with strong customer-facing and sales skills
- Positive attitude with a high-energy, results-driven mindset
- Professional demeanor and strong work ethic
- Ability to work a flexible schedule, including evenings and weekends
- Ability to work remotely from home
- Experience with Darwin and/or CDK systems is a plus
Benefits
Comp & perks- Ability to work remotely from home
- Flexible schedule, including evenings and weekends