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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and delivering employability support programmes, including coaching structures and materials tailored for NEET candidates and Year 10 students. Proficient in utilizing feedback and data to enhance programme effectiveness and ensure compliance with safeguarding standards.
Highest-signal resume keywords
Programme DesignCoaching DeliveryData AnalysisStakeholder ReportingSafeguarding Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Coaching Programme DesignContent CreationSession SchedulingData-Driven IterationMasterclass DeliveryCandidate CommunicationQuality AssuranceRecord MaintenanceFeedback AnalysisEngagement Strategies
Soft Skills
Team CoordinationTrainingCommunicationProblem-SolvingAdaptability
Tools & Technologies
Candidate Support HubDelivery Reporting Tools
Industry Keywords
Employability SupportNEET CandidatesYouth CoachingWork Experience PlacementSafeguarding Requirements
About the role
Key responsibilities & impact- Own the full lifecycle design, creation, scheduling, and delivery of a large-scale employability support programme
- Design coaching programme structures, session content, objectives, formats, materials, and progression for NEET candidates and Year 10 students
- Identify highest-need candidates for the 1:1 coaching cohort
- Personally deliver coaching sessions and coordinate internal team members and freelance coaches
- Train and brief delivery staff and freelance coaches to consistent quality standards
- Design, create, schedule, and personally deliver approximately 22 masterclass sessions for 100+ candidates per session
- Iterate content using candidate feedback and attendance/engagement data
- Design and own candidate communications from registration through coaching, masterclasses, and placement
- Build and deliver nudges and re-engagement communications to improve participation and conversion
- Support creation and publication of self-paced learning content on the candidate support hub
- Source, onboard, schedule, brief, and quality-check freelance coaches
- Maintain records of registrations, coaching allocations, attendance, masterclass uptake, and candidate feedback
- Use delivery data to adjust content, scheduling, and communications during programme delivery
- Produce regular delivery reporting for internal stakeholders and the Skills and Learning Manager
- Act as the operational safeguarding contact and escalate matters to relevant stakeholders
- Ensure delivery practices meet safeguarding requirements, particularly for under-18 candidates
- Deliver a programme supporting approximately 10,000 young people, including Year 10 students and NEETs, into work experience placements
Requirements
What you’ll needBenefits
Comp & perks- Permanent role – 37.5 hours per week, Monday to Friday 9am-5:30pm
- 3-month probationary period
- Background screening information and recruitment policies provided
- Enhanced DBS checks required for freelance coaches