Field Service Technician

Group O

. Install, configure, and maintain equipment and systems at customer sites .

Posted 11/4/2026full-timeMilan • Illinois • United StatesMid-LevelSenior💰 $25 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, configuring, and maintaining mechanical, electrical, and electronic systems while ensuring high customer satisfaction through effective communication and technical support. Proficient in diagnosing technical issues and providing timely solutions, with a strong focus on safety protocols and industry best practices.

Highest-signal resume keywords

Field Service Technician ExperienceProgrammable Logic Controllers (PLCs)Mechanical, Electrical, And Electronic Systems KnowledgeEffective Communication SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation And ConfigurationTroubleshootingPreventative MaintenanceTechnical DocumentationReading Technical ManualsSchematic InterpretationCritical ThinkingTime ManagementCustomer TrainingEquipment Repair

Soft Skills

Effective CommunicationCustomer Satisfaction FocusIndependent WorkMindfulnessProfessionalism

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

Field ServiceTechnical SupportSafety ProtocolsIndustry TrendsCost SavingsEfficiency Improvement

About the role

Key responsibilities & impact

Install, configure, and maintain equipment and systems at customer sites
Coordinate sales for service and parts, including gathering requirements, recommending purchases and preventative maintenance programs, pricing, providing quotes, receiving orders, and relaying them to operations
Diagnose and troubleshoot technical issues, providing timely and effective solutions
Perform regular maintenance and repairs to ensure minimal client downtime
Provide clear and detailed documentation of service activities and findings
Train customers on proper equipment operation and maintenance
Maintain high customer satisfaction through professional and courteous communication
Identify and support opportunities for improved performance, cost savings, and efficiency
Stay updated on industry trends, technologies, and best practices
Adhere to safety protocols and company policies
Work flexible hours as needed
Report to Maria Badger

Requirements

What you’ll need

High School Diploma
Valid driver’s license and a clean driving record
Proven experience as a Field Service Technician or similar role
Ability to program programmable logic controllers (PLCs)
Strong technical knowledge of mechanical, electrical, and electronic systems
Ability to read and interpret technical manuals, schematics, and diagrams
Basic user abilities in Microsoft Office Suite
Excellent critical thinking skills and mindfulness
Effective communication and people skills
Ability to work independently and manage time effectively
Ability to sit, stand or bend for an extended period and lift to 50 pounds
Willingness to travel extensively and overnight

Benefits

Comp & perks

Medical, Dental, Vision, and Life Insurance
Flexible Spending Accounts (Medical and Dependent Care)
401(k) Plan with Company Match
Generous Paid Time Off
10.5 Paid Holidays
Career Development Opportunities