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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in SQL query modification and data analysis, with strong skills in Excel and Power BI for reporting and visualization. Capable of gathering requirements, validating data, and communicating findings effectively to stakeholders.
Highest-signal resume keywords
SQL Query ModificationPower BI Dashboard DevelopmentData Analysis and ValidationClient-Facing ReportingMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisData ValidationReportingDashboard DevelopmentKPI ReportingData VisualizationBusiness IntelligenceData Quality ChecksRelational Database Querying
Soft Skills
Attention to DetailCommunication SkillsOrganizational SkillsProblem-Solving SkillsCuriosity
Tools & Technologies
Power BITableauExcelERP SystemsWeb Portals
Industry Keywords
TelecomRetailCustomer SuccessOperations SupportBusiness Intelligence
Tech Stack
Tools & technologiesERPSQLTableau
About the role
Key responsibilities & impact- Run, review, and modify existing SQL queries for recurring and ad-hoc reporting
- Organize, validate, analyze, and summarize data from multiple sources using Excel
- Perform data quality checks, identify discrepancies, validate report outputs, and escalate issues
- Create, maintain, and refresh recurring reports, dashboards, and KPI reporting
- Update Power BI reports and dashboards, validate data refreshes, and enhance basic visualizations
- Gather, clarify, and document reporting requirements from internal stakeholders and external clients
- Prepare clear report explanations, summaries, and findings for client-facing and internal audiences
- Research and respond to client questions by validating data and communicating findings
- Assist senior analysts with reporting tasks, enhancements, analysis requests, and client-facing initiatives
- Track, document, and help resolve reporting issues, data inconsistencies, and process questions
- Identify trends, explain variances, and support business recommendations under guidance
- Build working relationships with internal partners, clients, and cross-functional teams
- Work under the guidance of the Analytics Director and senior team members
Requirements
What you’ll need- Bachelor’s Degree or equivalent combination of training and experience
- 1–2 years of experience in reporting, analytics, business intelligence, data analysis, or a related role; equivalent training or education may be considered
- Working knowledge of querying relational databases or demonstrated aptitude for learning query tools
- Exposure to business intelligence, reporting, analytics, or dashboard support
- Power BI dashboard development, maintenance, data visualization, or report refresh experience preferred
- Experience working with client-facing reports, operational data, web portals, warehouse management systems, or ERP systems preferred
- Previous Telecom, Retail, Customer Success, or operations support experience preferred
- Strong attention to detail with the ability to review data for accuracy, completeness, and consistency
- Ability to work with data received in multiple formats from clients, internal systems, and business partners
- Basic-to-intermediate SQL skills, including the ability to run, review, and modify existing queries
- Intermediate Microsoft Excel skills used for data organization, validation, analysis, and summarization
- Ability to explain reporting results, trends, and variances in a concise and easily understood manner
- Excellent written and verbal communication skills with a professional, service-oriented approach to client and stakeholder interactions
- Strong organizational, documentation, and task management skills with the ability to meet deadlines and manage assigned work accurately
- Curiosity, problem-solving ability, willingness to learn, and ability to work both independently and as part of a team
- Exposure to Power BI, Tableau, or another business intelligence platform
- Experience creating or maintaining reports, dashboards, KPI summaries, or recurring analytics deliverables
- Ability to interpret business requirements and translate them into reporting or data request documentation
- Familiarity with data visualization concepts and effective visual storytelling
- Customer service, listening, communication, critical-thinking, and problem-solving skills
Benefits
Comp & perks- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities
