Team Supervisor – Health Insurance Administration

Groupe Audeo

. Contribute to planning and organizing the team’s claims administration and telephone-based activities .

Posted 9/18/2026full-timeFranceMid-LevelSenior💰 €29,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities, with a focus on team supervision and operational performance in claims administration. Committed to customer satisfaction and adept at resolving complex situations in health and disability insurance.

Highest-signal resume keywords

Team LeadershipClaims AdministrationCustomer FocusIncident AnalysisManagement Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdministrationIncident AnalysisPerformance Monitoring

Soft Skills

Customer SatisfactionTeam SupervisionProblem Resolution

Industry Keywords

Health InsuranceDisability InsurancePolicyholder Assistance

About the role

Key responsibilities & impact

Contribute to planning and organizing the team’s claims administration and telephone-based activities
Lead the team’s operations with a focus on anticipation and performance
Manage the business unit in collaboration with management teams (Managers, Team Leaders, Subject Matter Experts, and Trainers)
Analyze incidents, monitor them, and contribute to their resolution
Support administrators in handling complex situations
Supervise a team of approximately ten employees
Assist policyholders, companies, and healthcare professionals with the administration of health and disability insurance contracts

Requirements

What you’ll need

Previous successful management experience is preferred
Interest in and transferable skills for management
Strong customer focus and commitment to customer satisfaction
Alignment with the values of Care, Respect, and Enthusiasm
Availability to work 35 hours per week, Monday through Friday

Benefits

Comp & perks

35-hour workweek, Monday through Friday
Internal and external management training
Onboarding program
Hybrid working arrangement (2 days per week working from home)
Adapted and customizable workstation (dual monitor, ergonomic chair, office equipment), suitable for candidates with disabilities recognized under RQTH
Profit-sharing and employee savings plan
Active employee representative committee (CSE)
Active quality of working life and working conditions program (sports activities, workshops, conferences, and more)