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Outbound Provider Growth Associate
Grow Therapy. Serve as the main point of contact for prospective providers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound lead generation and relationship building, with a strong focus on customer service and meeting performance metrics. Possesses a passion for mental health and the ability to adapt in a fast-paced environment.
Highest-signal resume keywords
Outbound Lead GenerationCold CallingCustomer ServiceRelationship BuildingHealthcare Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationOutbound OutreachSales MetricsIntroductory MeetingsPractice-Building Guidance
Soft Skills
OrganizedDetail-OrientedCollaborativeCoachableAdaptable
Tools & Technologies
AI ToolsCRM Systems
Industry Keywords
Mental HealthPrivate PracticesSaaSCustomer-Facing Experience
About the role
Key responsibilities & impact- Serve as the main point of contact for prospective providers
- Offer strategic business guidance to support providers in opening and growing private practices
- Conduct high-volume outbound outreach through cold calls, emails, and other channels
- Engage approximately 300 prospective providers per week and generate interest in joining Grow Therapy
- Understand Grow’s mission, value proposition, and platform to tailor outreach to provider needs
- Complete 10–15 introductory meetings with prospective providers each week
- Diagnose providers’ practice-building stage and guide them toward the appropriate next step with Grow
- Provide excellent customer service and timely follow-ups throughout onboarding
- Build rapport and cultivate provider relationships
- Meet or exceed outbound activity metrics, conversion KPIs, and weekly, monthly, and quarterly goals
Requirements
What you’ll need- 1+ years of outbound lead generation experience
- Passion for mental health and improving access to care
- Willingness to cold call, prospect, and build relationships from the ground up
- Organized and detail-oriented, with ability to manage high-volume outreach and follow-ups across multiple conversations
- Ability to adapt to change and learn new systems, processes, and tools, including AI
- Collaborative, coachable, and able to grow in a fast-paced startup environment
- Prior customer-facing or sales experience, particularly in healthcare or SaaS, is a bonus
- Must be authorized to work lawfully in the United States
Benefits
Comp & perks- Comprehensive medical, dental, vision, life, and disability coverage
- No cost access to therapy through the Grow platform (available to US employees)
- Retirement savings programs
- Equity opportunities
- Flexible time off
- Company paid holidays
- Full company-wide Winter Break
- Up to 18 weeks of paid parental leave
- New child stipend
- Dedicated weekly flexible time for self care
- Annual wellness and development stipend
- Pre-tax commuter benefits for teammates working from hub locations
- Home workspace support
- Meal benefits
- Wellness memberships
- Virtual care
- Pet insurance discounts where available
- Global travel assistance
- Travel to company and department offsites 2–3 times per year