People Business Partner, Operations

Grow Therapy

. Serve as a deeply embedded People Business Partner to the Operations organization .

Posted 9/28/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $144,000 - $180,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, coaching leaders, and managing performance improvement initiatives while leveraging data to inform people decisions. Proven ability to support diverse workforces and navigate complex HR challenges with discretion and adaptability.

Highest-signal resume keywords

HRBP ExperienceEmployee Relations ManagementCoaching LeadersData-Driven Decision MakingMulti-State Workforce Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance ImprovementGoal SettingEmployee Experience SupportDocumentation SkillsAnalytical Skills

Soft Skills

Clear CommunicationEmpathyJudgmentRelationship BuildingAdaptability

Industry Keywords

People Business PartnerExempt and Non-Exempt WorkforceFrontline ManagementTalent ActivationPeople Operations

About the role

Key responsibilities & impact

Serve as a deeply embedded People Business Partner to the Operations organization
Support a large, fast-moving exempt and non-exempt workforce
Provide day-to-day employee experience support
Coach Supervisors and Managers on feedback, expectations, leadership, and employee issues
Lead employee relations matters involving performance, policies, leaves, attendance, and sensitive situations
Guide goal setting, performance improvement, recognition, and fair decision-making
Help leaders apply People policies and practices consistently
Partner with Talent Activation, People Operations, and Legal when needed
Build relationships across Operations and understand day-to-day business realities
Use engagement signals and leader conversations to identify risks and opportunities
Run evergreen programs and special projects improving performance, feedback, learning, and engagement
Support annual and quarterly planning and roadmapping for Operations people priorities
Use quantitative and qualitative data to identify trends and shape people decisions proactively

Requirements

What you’ll need

At least 5 years of experience in an HRBP or People Partner role
Experience supporting a multi-state, fast-paced workforce
Strong experience supporting non-exempt populations
Experience supporting both exempt and non-exempt employees
Frontline or customer-facing operational experience is advantageous
Experience developing first-time managers, especially frontline managers
Ability to coach leaders, deliver direct feedback, and build credibility
Excellent judgment balancing empathy, risk, and business needs
Ability to handle sensitive information with discretion
Ability to manage a dynamic portfolio of work and follow through reliably
Clear, adaptable communication skills
Strong documentation and ability to simplify complex issues
Analytical and systems-minded approach
Ability to use quantitative and qualitative data to identify trends
Ability to work onsite in New York City three days per week: Tuesday, Wednesday, and Thursday
Authorization to work lawfully in the United States
Must indicate whether immigration-related employment sponsorship will be required

Benefits

Comp & perks

Comprehensive medical, dental, vision, life, and disability coverage
No cost access to therapy through the Grow platform for US employees
Retirement savings programs
Equity opportunities
Flexible time off
Company-paid holidays
Company-wide Winter Break
Up to 18 weeks of paid parental leave
New child stipend
Dedicated weekly flexible time for self care
Annual wellness and development stipend
Pre-tax commuter benefits
Home workspace support
Meal benefits
Wellness memberships
Virtual care
Pet insurance discounts where available
Global travel assistance
Travel 2–3 times per year to company and department offsites