Bilingual Account Manager, SMB

Grubhub

. Develop understanding of Grubhub's products and services, including features, benefits, and value propositions .

Posted 10/2/2026full-timeSt. Louis • Missouri • United StatesJuniorMid-Level💰 $57,600 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on client communication, relationship building, and proactive problem-solving. Proficient in utilizing CRM tools and maintaining accurate records to enhance client satisfaction and drive sales growth.

Highest-signal resume keywords

Sales ExperienceAccount ManagementCRM ExperienceVerbal And Written Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesAccount ManagementRestaurant SalesMS OfficeGoogle ProductsSalesforce.comProblem-SolvingClient InteractionGoal AchievementRecord Keeping

Soft Skills

Strong CommunicationSelf-StarterPositive AttitudeTeam CollaborationTime Management

Certifications & Qualifications

Bachelor’s DegreeHigh School Degree/GED

Industry Keywords

Restaurant ExperienceClient SatisfactionAccount IssuesClient CommunicationE-Verify

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Develop understanding of Grubhub's products and services, including features, benefits, and value propositions
Assist in managing a portfolio of accounts
Ensure timely client communication and address basic inquiries or concerns
Assist restaurants in attracting new diners, increasing order volume, and delivering top-quality service
Conduct regular check-ins with restaurant partners
Gather feedback, assess satisfaction, and identify improvement areas
Respond to restaurant inquiries, account issues, and requests, or route them to appropriate departments
Maintain accurate records of client interactions, discussions, action items, and follow-up tasks
Participate in training sessions and workshops
Contribute proactively to team goals and initiatives

Requirements

What you’ll need

Must be in STL area
Native-level fluency in English is required
Candidates fluent in Spanish are strongly preferred
Bachelor’s Degree or equivalent years of experience and High School degree/GED required
2–4 years of Sales or Account Manager experience
Experience working with or selling to restaurant owners is a major plus
Restaurant experience is a plus
Strong computer skills, including MS Office and Google products
Ability to quickly learn new software
Salesforce.com or similar CRM experience is a plus
Ability and desire to find solutions for restaurants
Strong verbal and written communication skills
Confident making outbound phone dials
Proven success meeting and exceeding goals
Impeccable organizational skills and ability to balance multiple tasks
Self-starter with a strong bias toward action and problem-solving
Outstanding positive attitude and aptitude for a fast-paced, fast-growing environment
Must meet employment eligibility requirements verified through E-Verify

Benefits

Comp & perks

Uncapped commission
Equity
401(k)
Choice of medical, dental, and vision plans
Company-paid short- and long-term disability coverage
Paid time off, including flexible time off for exempt employees
Paid vacation for non-exempt employees
Paid sick leave in compliance with applicable law
Paid parental leave
Discounted meals
Exclusive perks across the Wonder family of brands