People Operations Manager

Grüns

. Serve as the first point of contact for managers and employees on policy, performance, corrective feedback, and growth .

Posted 10/31/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in HR support, including payroll administration, benefits management, and employee relations. Proficient in handling sensitive employee situations with discretion and utilizing AI to enhance workflows.

Highest-signal resume keywords

Payroll AdministrationBenefits AdministrationEmployee RelationsFMLA And ADA ComplianceManager Coaching

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payroll AdministrationBenefits AdministrationFMLA ManagementADA ManagementWorkers' Compensation ManagementEmployee Data ManagementPerformance DocumentationOnboarding And OffboardingHRIS MigrationMulti-State Leave Laws

Soft Skills

Customer Service MindsetAttention To DetailSound JudgmentRelationship-BuildingSelf-Motivation

Tools & Technologies

PaylocityAI Workflows

Industry Keywords

DTC CompanyConsumer HR SupportEmployee CommunicationsCOBRA AdministrationQualifying Life Events

About the role

Key responsibilities & impact

Serve as the first point of contact for managers and employees on policy, performance, corrective feedback, and growth
Coach managers on feedback, documentation, follow-ups, performance, and termination situations
Run People Team 1:1s and exit interviews for Levels 1 and 2
Surface culture themes, flight risks, and training gaps for the quarterly People Pulse report
Administer FMLA, ADA, state, STD, and parental leaves and accommodation requests
Oversee workers’ compensation claims
Own payroll accuracy across HQ, field, and international teams
Administer benefits, including enrollments, qualifying life events, COBRA, carrier coordination, renewals, and employee communications
Own onboarding and offboarding, including paperwork, pay, final pay, benefits notices, and access
Maintain accurate employee data on levels, titles, departments, managers, and compensation
Support Q1 2027 payroll, benefits, and retirement platform changes
Convert repeat work into AI-supported workflows while assessing appropriate AI use

Requirements

What you’ll need

5+ years scaling HR support, ideally on a coordinator to HRBP to HR Generalist track in a fast-growing consumer or DTC company
Hands-on payroll administration experience
Experience running FMLA, ADA, state leaves, STD, parental leaves, and workers' compensation end to end
Benefits administration experience, including enrollments, qualifying life events, COBRA, and open enrollment
Employee relations and manager coaching experience, including performance documentation and terminations
Experience handling sensitive employee situations and exits with discretion and good judgment
Working knowledge of FMLA, ADA, COBRA, E-Verify, and multi-state leave and final pay laws
Payroll or HRIS migration or acquisition integration experience and Paylocity experience are bonuses
Customer service mindset, attention to detail, sound judgment, relationship-building, extreme ownership, self-motivation, and effective use of AI

Benefits

Comp & perks

Bonus
Comprehensive benefits coverage for employees and families
Generous PTO
Free Grüns products
Wellness and health-focused perks
Fully remote work environment
Biannual off-sites
Career growth opportunities