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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in luxury residential property management, with a strong focus on operational efficiency, financial planning, and team leadership. Proven ability to oversee multiple properties while ensuring compliance with regulations and maintaining high service standards.
Highest-signal resume keywords
Luxury Residential Property ManagementProject ManagementFinancial PlanningLeadershipNegotiation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BudgetingCost ControlProperty InspectionsRenovation ManagementOperational Best Practices
Soft Skills
Organisational SkillsCommunication Skills
Industry Keywords
London Luxury Residential MarketHousehold Team ManagementContractor ManagementComplianceReal Estate Professionals
About the role
Key responsibilities & impact- Oversee the overall management and operational performance of an international portfolio of luxury residential properties
- Establish and maintain exceptional operational and presentation standards across all residences
- Conduct regular property inspections to assess condition, maintenance requirements, compliance, and operational efficiency
- Coordinate preparation of international residences ahead of the family's arrival
- Ensure properties are maintained efficiently and cost-effectively
- Develop and implement procedures to improve property operations and service standards
- Lead and provide strategic direction to an established household team, including butlers, chefs, housekeepers, gardeners, and maintenance personnel
- Oversee team structure, staff rotations, and workforce planning
- Lead recruitment, onboarding, training, and professional development of household employees
- Ensure communication and coordination between household teams across locations
- Work closely with security personnel and other support functions
- Assess property conditions and prioritize maintenance, repairs, and improvements
- Oversee renovation, refurbishment, and property improvement projects, including partial renovation of the primary London residence
- Identify, evaluate, and appoint contractors, suppliers, and external specialists
- Manage tenders, negotiate commercial terms, and ensure value for money
- Monitor project budgets, timelines, quality, and delivery
- Oversee property budgets, operating expenses, and financial planning
- Ensure cost control and responsible resource allocation
- Manage property lease agreements and coordinate with legal, financial, tax, and insurance advisors
- Evaluate potential new properties with professional real estate brokers
- Provide regular updates and reports on property operations, expenditure, and ongoing projects
Requirements
What you’ll need- Minimum 5 years of experience in luxury residential property management, preferably in a senior management or leadership position
- Strong knowledge of the London luxury residential property market
- Established professional network of premium contractors, suppliers, service providers, and real estate professionals
- Proven experience overseeing household teams or luxury hospitality operations
- Demonstrated ability to manage multiple properties or complex residential operations
- Strong project management background, including renovations, refurbishment, and contractor management
- Experience with financial planning, budgeting, cost control, and reporting
- Excellent understanding of property regulations, compliance, and operational best practices
- Outstanding leadership, organisational, negotiation, and communication skills
- Currently based in London or willing to relocate
- Willingness and ability to travel internationally, particularly to the UAE, Cyprus, and other European destinations
Benefits
Comp & perks- Monday–Friday working schedule, with weekends off as standard
- Flexible, self-managed working hours and a high degree of autonomy
- Regular international business travel
- All business travel expenses outside the UK covered, including accommodation, per diem, local transportation, visas, communications, and insurance
- Dedicated administrative and operational support, including assistance with procurement, documentation, payments, and staff travel arrangements
- An established household team and access to professional external contractors and advisors
- Competitive compensation package, with a salary review following the initial period