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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in luxury residential property management, with a strong focus on operational efficiency, financial planning, and team leadership. Proven ability to oversee multiple properties while ensuring compliance with regulations and maintaining high service standards.
Highest-signal resume keywords
Luxury Residential Property ManagementProject ManagementFinancial PlanningLeadershipNegotiation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property InspectionsBudget ManagementCost ControlOperational EfficiencyRenovation ManagementCompliance KnowledgeContractor ManagementService Standards DevelopmentWorkforce PlanningMulti-Property Oversight
Soft Skills
Organisational SkillsCommunication SkillsLeadership Skills
Industry Keywords
Luxury HospitalityReal EstateLondon Property MarketPremium ContractorsService ProvidersHousehold ManagementOperational Best PracticesInternational TravelProperty RegulationsResidential Operations
About the role
Key responsibilities & impact- Oversee the overall management and operational performance of an international portfolio of luxury residential properties
- Establish and maintain exceptional operational and presentation standards across all residences
- Conduct regular property inspections to assess condition, maintenance requirements, compliance, and operational efficiency
- Coordinate preparation of international residences ahead of the family's arrival
- Ensure properties are maintained efficiently and cost-effectively
- Develop and implement procedures to improve property operations and service standards
- Provide leadership and strategic direction to an established household team, including butlers, chefs, housekeepers, gardeners, and maintenance personnel
- Oversee team structure, staff rotations, and workforce planning
- Lead recruitment, onboarding, training, and professional development of household employees
- Coordinate household teams across different locations and work closely with security personnel and support functions
- Oversee renovation, refurbishment, and property improvement projects, including a partial renovation of the primary London residence
- Identify, evaluate, and appoint contractors, suppliers, and external specialists
- Manage tenders, negotiate commercial terms, and ensure value for money
- Monitor project budgets, timelines, quality, and delivery
- Oversee property budgets, operating expenses, and financial planning
- Manage property lease agreements and coordinate with legal, financial, tax, and insurance advisors
- Evaluate potential new properties with professional real estate brokers
- Provide regular updates and reports on property operations, expenditure, and ongoing projects
Requirements
What you’ll need- Minimum 5 years of experience in luxury residential property management, preferably in a senior management or leadership position
- Strong knowledge of the London luxury residential property market
- Established professional network of premium contractors, suppliers, service providers, and real estate professionals
- Proven experience overseeing household teams or luxury hospitality operations
- Demonstrated ability to manage multiple properties or complex residential operations
- Strong project management background, including renovations, refurbishment, and contractor management
- Experience with financial planning, budgeting, cost control, and reporting
- Excellent understanding of property regulations, compliance, and operational best practices
- Outstanding leadership, organisational, negotiation, and communication skills
- Currently based in London or willing to relocate
- Willingness and ability to travel internationally, particularly to the UAE, Cyprus, and other European destinations
Benefits
Comp & perks- Monday–Friday working schedule, with weekends off as standard
- Flexible, self-managed working hours and a high degree of autonomy
- Regular international business travel
- All business travel expenses outside the UK covered, including accommodation, per diem, local transportation, visas, communications, and insurance
- Dedicated administrative and operational support, including assistance with procurement, documentation, payments, and staff travel arrangements
- An established household team and access to professional external contractors and advisors
- Competitive compensation package, with a salary review following the initial period
