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Administrative Assistant
Grupo DPaschoal. Perform activities related to credit management and collections, including evaluating and approving credit applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credit management, collections, and customer service, with a focus on data quality and compliance. Proficient in inventory management and financial product sales to meet customer needs and enhance company performance.
Highest-signal resume keywords
Credit ManagementCollectionsCustomer ServiceInventory ManagementMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit EvaluationDebt NegotiationData Quality VerificationInvoice ManagementFinancial Product Sales
Soft Skills
Customer Satisfaction Follow-UpOrganizational SkillsCommunication Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
Financial ProductsComplianceAdministrative RoleCustomer CareRecord Keeping
About the role
Key responsibilities & impact- Perform activities related to credit management and collections, including evaluating and approving credit applications
- Sell financial products to customers by addressing their actual financial needs and contributing to the company's results
- Oversee inventory management processes, including the receipt of invoices, inventory counts, and overtime records, to support the branch manager
- Verify customer records in the system, ensuring data quality so that customer contact is easier and more efficient
- Negotiate customer debts with the goal of helping customers settle their outstanding balances by offering the best solution for both the customer and the company, involving and coordinating with the Credit team when necessary
- Conduct a final service evaluation with the customer and follow up on customer satisfaction and dissatisfaction to improve the quality of the company's services and customer care
- File, organize, and keep the branch's records up to date, ensuring that invoices and delivery receipts are properly signed and archived in compliance with legal requirements and regulations
Requirements
What you’ll need- High school diploma
- Experience in an administrative role
- Intermediate proficiency in Microsoft Office
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Food and meal allowances via iFood Benefícios
- Transportation allowance
- Sempre Presente – birth assistance, travel assistance, and life insurance
- Discounts at DPaschoal locations
- Grêmio – partnerships and discounts on wellness, sports, leisure activities, and educational institutions
- Wellhub – access to gyms, studios, and wellness experiences
- Discounts on new vehicles
- Drive Pass – vehicle subscription service
- Conte Comigo – support from social workers, attorneys, psychologists, and financial consultants
- Private pension plan – after one year with the company
- Profit Sharing and Results Bonus (PLR) – subject to achievement of targets
- School kit for dependents (children or stepchildren) aged 6 to 14 who are enrolled in grades 1 through 9 of elementary school