Commercial Analyst – Rodar Fleet

Grupo DPaschoal

. Manage and analyze the department’s performance indicators, identifying deviations, trends, and opportunities; propose actions to improve results and drive business growth .

Posted 11/12/2026full-timeCampinas • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to manage and improve performance indicators, operational processes, and customer service workflows. Proficient in managing customer relationships and contracts while supporting business development initiatives.

Highest-signal resume keywords

Performance AnalysisCustomer Service ManagementProcess ImprovementNegotiation SkillsPower BI Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Indicators AnalysisOperational Issue ResolutionCustomer Registration ManagementContract AdministrationProcess Improvement Proposals

Soft Skills

Autonomous WorkStakeholder CommunicationProblem SolvingCollaboration

Tools & Technologies

Microsoft OfficePower BI

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationBachelor’s Degree in Marketing

Industry Keywords

SalesCustomer ServiceProspectingNegotiationCommercial Terms

About the role

Key responsibilities & impact

Manage and analyze the department’s performance indicators, identifying deviations, trends, and opportunities; propose actions to improve results and drive business growth
Analyze operational issues and opportunities, seeking to understand their causes, impacts, and the needs of customers and stores; propose solutions and monitor their implementation
Work autonomously to resolve requests, involving the necessary departments and people, following issues through to completion and ensuring that all stakeholders receive appropriate updates
Provide support to stores and customers in the department’s operations, advising on processes, analyzing inconsistencies, and resolving issues related to orders, quotations, billing, and commercial terms
Manage customer registration and operational processes, ensuring the correct configuration of customer records, commercial terms, deadlines, price lists, invoice receipt, and other settings required for operations
Administer customer contracts and formalization processes, handling documentation, initiating and monitoring internal workflows, and supporting negotiations and formalization with the departments involved
Identify and propose improvements to processes, systems, services, products, and customer service workflows, connecting different departments to develop and implement solutions
Participate in improvement projects and initiatives by conducting analyses, tests, and validations, and monitoring solution implementation through stabilization
Develop, organize, and maintain operational support materials, including procedures, training materials, communications, price lists, and support content for stores and other departments
Support business development by identifying opportunities among current and prospective customers, monitoring the market and competition, and proposing new services, processes, and commercial opportunities

Requirements

What you’ll need

Bachelor’s degree completed or in progress in Business Administration, Marketing, or a related field
Knowledge of sales, customer service, prospecting, and negotiation
Intermediate proficiency in Microsoft Office
Availability to visit customers; a valid Category B driver’s license is required
Experience with Power BI is a plus
Availability to work in Campinas under a hybrid work model

Benefits

Comp & perks

Medical insurance
Dental insurance
Food and meal allowances via iFood Benefícios
Transportation allowance
Sempre Presente Program – newborn care package, travel assistance, and life insurance
Discounts at DPaschoal locations
Grêmio program – partnerships and discounts in wellness, sports, leisure, and educational institutions
Wellhub – access to gyms, studios, and wellness experiences
Discounts on brand-new vehicles
Drive Pass – vehicle subscription program
Conte Comigo – support from social workers, lawyers, psychologists, and financial consultants
Private pension plan – after one year with the company
Profit Sharing and Results (PLR) – subject to achievement of targets
School kit for dependents (children or stepchildren) aged 6 to 14 who are enrolled in grades 1 through 9 of elementary school