Sales Development Representative

Grupo ICOM

. Conduct initial outreach to leads via phone, email, or WhatsApp.

Posted 10/8/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in lead qualification, consultative sales techniques, and effective communication to engage potential customers. Capable of utilizing CRM systems to track sales progress and achieve individual sales targets.

Highest-signal resume keywords

Lead QualificationConsultative Sales ApproachCRM ManagementSales TechniquesMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationSales TechniquesCRM ManagementConsultative Sales ApproachSales Tracking

Soft Skills

Effective CommunicationCustomer UnderstandingFollow-Up Skills

Tools & Technologies

CRM SoftwareMicrosoft Office

Industry Keywords

Sales ManagementMarketingPublic RelationsProspectingSales Funnel

About the role

Key responsibilities & impact

Conduct initial outreach to leads via phone, email, or WhatsApp.
Qualify leads according to established criteria.
Present the company and its solution clearly.
Understand the customer’s basic needs.
Prospect potential customers.
Schedule meetings for the next stage of the sales funnel based on the availability and calendar of the Account Executive.
Update the CRM with every new development, in accordance with the lead’s progression.
Follow up with leads that have not yet converted into customers.
Track the completion of the sale.
Ensure individual targets established by leadership are achieved.

Requirements

What you’ll need

Currently pursuing or holding a degree in Sales Management, Marketing, Public Relations, or a related field.
Basic to intermediate knowledge of Microsoft Office.
Experience as an SDR and familiarity with sales techniques.
Consultative sales approach.

Benefits

Comp & perks

Bradesco Health Insurance — Greater security and peace of mind when taking care of your health.
Boon – Well-Being and Development — Access to psychological and nutritional support, legal and financial assistance, as well as discounts at educational institutions.
Wellhub for you and your dependents — Greater support for health, quality of life, and well-being.
Birthday Day Off — A day to celebrate and enjoy your way.
Meal Voucher of BRL 35.00 per day — No payroll deduction.
Mobility Benefit — No statutory deduction of up to 6% of your salary.
Sesc Partnership — Access to leisure, culture, sports, and quality-of-life activities.
Newborn Gift and Basket — A special gesture to celebrate the arrival of a new family member.