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Grupo RBS

Sales Representative – Call Center

Grupo RBS

. Handle customer service inquiries and negotiate with customers by phone and WhatsApp (outbound and inbound) .

Posted 9/29/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities with a focus on communication, negotiation, and lead management. Proficient in using Excel for organizing sales information and managing subscriptions.

Highest-signal resume keywords
Customer Service InquiriesCall Center Sales ExperienceLead ManagementExcel ProficiencyPersuasive Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lead ManagementSales Information OrganizationSubscription RegistrationDiscount ApplicationCustomer Prospecting
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationAttention to DetailResilienceTarget Focus
Tools & Technologies
ExcelWhatsApp
Industry Keywords
Call CenterSalesCustomer NegotiationNewspaper Sales

About the role

Key responsibilities & impact
  • Handle customer service inquiries and negotiate with customers by phone and WhatsApp (outbound and inbound)
  • Consult and manage leads
  • Prospect for new customers
  • Register new subscriptions and apply benefits and discounts in the system
  • Use Excel to update and organize sales information

Requirements

What you’ll need
  • Excellent verbal and written communication skills
  • Persuasive, resilient profile with a strong focus on targets
  • Organization and attention to detail
  • Basic knowledge of Excel
  • Experience in call center sales
  • Reside in Porto Alegre and/or the metropolitan region
  • Experience selling newspapers is a plus

Benefits

Comp & perks
  • On-site restaurant or meal/food allowance (depending on the work arrangement: remote, hybrid, or on-site)
  • Health insurance
  • Transportation allowance or parking
  • Private pension plan
  • Profit-sharing program
  • Extended maternity and paternity leave
  • TotalPass
  • Access to Uniglobo, a training platform provided by TV Globo for its affiliates
  • GZH digital subscription
  • Membership in the Subscribers Club, offering exclusive discounts and benefits across various categories, such as dining and entertainment
  • Option to join ARBS (Grupo RBS Employees’ Association), which offers various partnerships and discounts