Senior QA Lead

GSB Solutions

. Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico based on defined test plans, business requirements, and acceptance criteria .

Posted 9/23/2026full-timeRemote • MexicoSenior💰 MX$65,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in QA testing activities, including functional, regression, integration, and UAT support testing, with a strong focus on Mexico Brokerage processes and SLAMNET functionalities. Proficient in defect documentation and resolution, with advanced communication skills in English and Spanish.

Highest-signal resume keywords

QA Testing ActivitiesMexico Brokerage ProcessesDefect DocumentationFunctional TestingTest Management Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test AutomationFunctional TestingRegression TestingIntegration TestingUAT Support TestingDefect ValidationTest Case CreationAnalytical SkillsIssue TroubleshootingDocumentation

Soft Skills

Detail-OrientedOrganizedGood Communication Skills

Tools & Technologies

JiraAzure DevOpsServiceNowHP ALMSLAMNET Application

Industry Keywords

Customs ClearanceParcel OperationsLogisticsTransportation WorkflowsMX Brokerage Knowledge

Tech Stack

Tools & technologies

AzureServiceNow

About the role

Key responsibilities & impact

Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico based on defined test plans, business requirements, and acceptance criteria
Create, execute, and document test cases, test scenarios, test results, and supporting evidence for SLAMNET-Parcel functionalities
Validate system functionality supporting Mexico Brokerage operational needs, including parcel processing, exception handling, data flows, and business rules
Identify, document, and report defects with reproduction steps, expected and actual results, screenshots, logs, and business impact
Support defect triage with the QA Lead, vendor, technical teams, and business users
Perform functional, regression, integration, and UAT support testing during the implementation lifecycle
Provide second-level support by analyzing reported issues and classifying them as functional defects, user issues, data issues, or configuration-related problems
Support business users during testing and stabilization by reproducing issues, documenting findings, and coordinating follow-up
Maintain testing documentation, defect logs, issue status, and validation evidence
Participate in implementation status meetings and report test activities, open issues, risks, and blockers
Support go-live and post-go-live stabilization, including production issue validation and coordination with vendor support teams

Requirements

What you’ll need

Experience as a Test Automation Engineer, Tester, Business QA Analyst, or Application Support Analyst in system implementation or production support environments
Knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows is required
Ability to understand functional requirements and convert them into test cases, validation steps, and expected results
Experience executing functional testing, regression testing, integration testing, defect validation, and UAT support
Experience documenting defects clearly and working with technical teams or vendors to support issue resolution
Strong analytical skills to troubleshoot application issues and determine whether issues are related to functionality, configuration, data, process, or user execution
Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar
Good written and verbal communication skills, with the ability to explain issues clearly to business and technical audiences
Detail-oriented, organized, and capable of managing multiple assigned test cases or support tickets simultaneously
MX Brokerage knowledge required
SLAMNET Application/Tool
Advanced conversational English and Spanish essential; will be evaluated
If a foreigner residing in Mexico, valid INE, CURP, NSS, and RFC
Must be located in Mexico
Must have a visa to work in Mexico

Benefits

Comp & perks

Excellent superior benefits