GSB Solutions

QA Engineer

• Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico based on defined test plans, business requirements, and acceptance criteria
• Create, execute, and document test cases, test scenarios, test results, and supporting evidence for SLAMNET-Parcel functionalities
• Validate system functionality supporting Mexico Brokerage operational needs, including parcel processing, exception handling, data flows, and business rules
• Identify, document, and report defects with reproduction steps, expected and actual results, screenshots, logs, and business impact
• Support defect triage with the QA Lead, vendor, technical teams, and business users
• Perform functional, regression, integration, and UAT support testing during the implementation lifecycle
• Provide second-level support by analyzing reported issues and classifying them as functional defects, user issues, data issues, or configuration-related problems
• Support business users during testing and stabilization by reproducing issues, documenting findings, and coordinating follow-up
• Maintain testing documentation, defect logs, issue status, and validation evidence
• Participate in implementation status meetings and report test activities, open issues, risks, and blockers
• Support go-live and post-go-live stabilization, including production issue validation and coordination with vendor support teams

Senior QA Lead

Business Analyst

• Serve as a critical bridge between business, product, architecture, and engineering teams
• Deliver scalable and secure enterprise software solutions hosted on Microsoft Azure
• Elicit, analyze, and document functional and non-functional requirements
• Translate requirements into user stories, acceptance criteria, and process flows
• Participate in Sprint planning, backlog refinement, and feature prioritization with Product Owners and development teams
• Define future-state capabilities, assess impacts, model processes, and ensure traceability from requirements to business outcomes
• Analyze system interactions, data flows, and platform dependencies on Microsoft Azure
• Define requirements for AI-powered features, agentic workflows, and intelligent automation
• Promote responsible and ethical AI use
• Facilitate communication, manage competing priorities, resolve ambiguities, and present proposals to leadership

Senior Business Analyst, AI

Solutions Engineer

• Design solutions in Azure Government environments
• Design end-to-end technical solutions aligned to business requirements
• Produce architecture diagrams, design documents, and implementation roadmaps
• Design secure AI architectures using Azure AI services and responsible AI principles
• Evaluate AI use cases and integrate AI capabilities into enterprise solutions
• Establish technical standards and conduct architecture reviews
• Guide engineering teams and ensure design compliance
• Collaborate across Product, Engineering, Security, Infrastructure, and Delivery teams

Azure Solution Architect

Consultant

• Understand business processes across multiple systems
• Define integration requirements
• Bridge business teams and technical teams
• Design, document, and support system integrations involving Microsoft Dynamics 365
• Gather requirements and collaborate with technical teams on complex integration initiatives
• Write complex user stories with clear acceptance criteria
• Work on projects where integrations are a core component of the solution landscape

Senior MS Dynamics 365 Consultant

Risk

• Support governance and oversight of the Incident Management lifecycle
• Coordinate incident reviews, post-mortem governance activities, remediation tracking, and operational reporting
• Analyze incident trends, recurring issues, and operational risks to identify improvement opportunities
• Partner with Engineering and SRE teams to strengthen operational resilience and incident management practices
• Promote adherence to Incident and Problem Management policies, standards, procedures, and training
• Support governance and oversight of SDLC and Change Management processes, controls, standards, and procedures
• Coordinate Change Advisory Board governance activities and change reviews
• Perform change risk assessments, governance reviews, audits, and quality assurance activities
• Support change freeze planning, exception management, and readiness reviews
• Produce executive reporting, dashboards, scorecards, and operational metrics
• Analyze incident, change, and governance data to identify trends and emerging risks
• Support audit requests, control reviews, and regulatory engagements
• Prepare supporting documentation, evidence, and management reporting materials
• Contribute to operational resilience, technology risk, and governance enhancement initiatives
• Act as a subject matter expert for governance-related technology platforms
• Gather requirements and support enhancements to governance, workflow, reporting, and analytics solutions
• Coordinate user feedback, enhancement requests, and process improvement initiatives
• Drive workflow automation and improvements to governance effectiveness and operational efficiency
• Support ownership and maintenance of Incident Management, Post-Mortem, Change Management, and Operational Resilience procedures
• Contribute to policies, standards, playbooks, training materials, and governance documentation
• Provide guidance and best practices to engineering organizations

Senior QA Lead

Senior Business Analyst, AI

Azure Solution Architect

Senior MS Dynamics 365 Consultant

Incident/Change Governance & Control Engineer