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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in organisational change management and communications strategy, with a strong focus on building change capability and measuring adoption across diverse teams. Proficient in designing training approaches and leveraging AI tools for audience analysis and sentiment measurement.
Highest-signal resume keywords
Organisational Change ManagementChange Communications StrategyStakeholder ManagementAI Tools for Audience AnalysisChange Network Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Management StandardsImpact AssessmentAdoption MeasurementChange Strategy DesignGovernance Frameworks
Soft Skills
Excellent Written CommunicationStrong JudgementResilienceDiscretionAbility to Coach
Tools & Technologies
AI ToolsChange Management Templates
Certifications & Qualifications
ProsciADKARKotter
Industry Keywords
Organisational ReadinessTransformation ProgrammesStakeholder MappingChange CapabilityConsultation with HR
About the role
Key responsibilities & impact- Define the DPTF change and communications strategy
- Establish change management standards, guardrails and governance for product and platform teams
- Create and maintain reusable templates, frameworks and guidance
- Lead communications for large transformation programmes across DPTF
- Sequence messages and channels for affected audiences
- Scale delivery capacity through contract support while maintaining standards and messaging consistency
- Ensure organisational readiness through impact assessment, stakeholder mapping and adoption measures
- Design training and adoption approaches with business and learning partners
- Drive adoption of the DPTF operating model and build change capability across platform and product domains
- Work with HR and business stakeholders on impacts to people, roles and ways of working
- Measure adoption and sentiment and report findings to leadership
- Build and run the DPTF change network, including change champions and stakeholder forums
- Coach leaders and delivery teams
- Maintain a consolidated view of change affecting DPTF and its customers
- Use AI tools for audience analysis, content drafting and sentiment measurement
Requirements
What you’ll need- Bachelor's or master's degree in business, Communications, Organisational Psychology, or a related field, or equivalent experience
- 8+ years in organisational change management, change communications or technology enabled transformation roles
- Experience designing and delivering change strategies for operating model change, not only for system implementation
- Experience establishing change standards, templates and governance used by teams outside direct control
- Experience leading communications for a large transformation, including sensitive people change
- Experience assessing organisational readiness and measuring adoption and sentiment
- Experience building and running a change network of champions across a distributed organisation
- Experience partnering with HR on people impacts, consultation and role change
- Familiarity with AI tools applied to audience analysis, content drafting and sentiment measurement
- Professional certifications desirable, such as Prosci, ADKAR, Kotter or equivalent change management accreditation, or a communications or organisational development qualification
- Excellent written and verbal communication
- Strong judgement on tone and timing
- Ability to build standards and capability in others
- Strong stakeholder management across HR, leadership and delivery teams
- Ability to run several communications and change workstreams simultaneously
- Resilience and discretion when handling sensitive organisational change
Benefits
Comp & perks- Comprehensive benefits program for US employees
- Accommodation or other assistance to apply for a job
- Equal opportunity employment