Risk

• Design, implement, and oversee enterprise-wide governance frameworks and internal control systems
• Work with senior leaders to embed management monitoring practices for key risk areas
• Lead independent business monitoring for in-scope activities
• Review and refine governance processes and controls in response to regulatory changes, organizational needs, and emerging best practices
• Lead development and application of risk assessment frameworks for employment practices risks
• Partner with the Workplace Fairness team on analytical, mitigation, and engagement strategies
• Escalate risk through global, in-business, and enterprise risk boards and audit committees
• Prepare reports, presentations, and policy documents for senior leaders, risk boards, and regulatory bodies
• Advise senior leaders on emerging risks, legislative changes, and workplace fairness governance best practices
• Counsel stakeholders on understanding and using workforce data effectively
• Drive fair and responsible adoption of AI/ML tools through counsel to AI Governance Boards
• Build and lead a high-performing Governance & Controls team
• Collaborate with HR, Legal & Compliance, and other cross-functional teams
• Report to the VP, Head of Workplace Fairness

Director, Governance & Controls – Workplace Fairness

Account Specialist

• Support specialist healthcare providers across the assigned territory
• Build and maintain relationships with pulmonologists, allergists, nurse specialists and practice managers
• Deliver clear, evidence-based clinical education and support to specialist teams
• Identify reimbursement and distribution needs and connect customers with appropriate support resources
• Develop tailored account plans and tactics to drive patient access and service
• Work with market access, medical affairs and marketing partners
• Adhere to compliance and ethical guidelines in customer interactions
• Travel regularly within the territory and occasionally beyond it
• Drive as an essential function of the field-based role

Specialty Account Specialist, Respiratory

Sales

• Lead regional sales performance and launch excellence across a defined geographical area and/or aligned hospital or large group practice accounts
• Recruit, hire, coach, develop, and manage Account Managers
• Lead regional launch execution to drive awareness, demand generation, appropriate utilization, and sales performance
• Develop and execute regional business plans prioritizing key accounts, customer segments, market opportunities, and resource allocation
• Lead the sales team to compliantly meet and exceed sales targets
• Execute the approved marketing plan with the regional team
• Monitor local market conditions, build customer relationships, and adapt strategies
• Ensure timely delivery of marketing and sales tactics within the region
• Collaborate on goal setting and performance measures
• Use data, dashboards, and performance insights to monitor results, identify gaps, coach Account Managers, optimize execution, and guide resource allocation
• Set performance expectations, provide coaching and feedback, and manage performance and disciplinary matters
• Conduct regular field ride-alongs with Account Managers
• Build an accountable culture supporting achievement, engagement, development, and retention
• Ensure compliance with field activities and company guidelines
• Partner with sales leadership, commercial operations, marketing, market access, account management, and other cross-functional teams
• Translate national strategy into regional execution and provide feedback on market conditions, customer insights, and marketing tactics

Regional Sales Director – Mid-Atlantic

People Operations

• Execute GSK's global mobility strategy in alignment with business priorities, workforce planning and talent objectives
• Partner with HR and business leaders to optimize talent deployment and mobility solutions across global markets
• Provide strategic guidance on mobility implications of organizational changes, business expansion, critical talent deployment and workforce plans
• Lead delivery of international assignments, permanent relocations, domestic relocations, immigration and business traveler programs
• Lead governance for policy exceptions, complex employee cases and high-risk mobility decisions
• Maintain controls and governance frameworks for tax, immigration, payroll and regulatory compliance
• Oversee the end-to-end mobility lifecycle, service delivery, operational metrics, controls and continuous improvement
• Act as executive escalation point for significant mobility, compliance and stakeholder issues
• Lead strategic relationships with mobility, relocation, immigration, technology and tax partners
• Manage vendor performance, service quality, commercial outcomes, spend optimization and risk
• Sponsor the Global Mobility Technology Transformation Programme and drive AI, automation and digital solutions
• Use data, analytics and insights to support decision-making and demonstrate business value
• Lead and develop a globally distributed mobility team of approximately 22 employees across operations, regional mobility management, immigration and advisory services
• Build succession, capability and leadership depth across the Global Mobility organization

Director – Global Mobility, People Services

Account Manager

• Own B2B customer relationships within large and complex healthcare delivery networks
• Serve as the primary liaison with major customers and engage C/D-level clinical and non-clinical stakeholders
• Understand customer needs and priorities and deliver customized value propositions
• Meet or exceed sales objectives within the assigned territory
• Develop, implement, and execute integrated territory business plans for key accounts
• Provide scientific and clinical information about the disease state and approved products
• Deliver clinical brand sales presentations to physicians, APPs, medical staff, and clinic personnel
• Build partnerships with IDNs, academic centers, and key decision-makers
• Identify and engage key influencers and meet customer interaction expectations
• Plan activities to achieve call metrics and optimize customer coverage and frequency
• Understand healthcare delivery systems, physician hierarchies, pharmacy personnel, and clinical nursing staff
• Develop product and competitor knowledge and monitor local and regional market trends
• Analyze trends, identify goals, and create product launch business plans
• Collaborate with sales peers to share best practices and strategies
• Provide feedback on marketing strategy and analyze sales activity and territory performance
• Develop territory plans with the Regional Sales Director, brand team, and support partners
• Manage the territory budget for sales and marketing activities
• Complete administrative tasks and execute brand strategy within the assigned geographic area
• Participate in training and development programs
• Maintain compliance with corporate and industry policies and procedures

Hepatology Account Manager

• Own B2B customer relationships across large and complex healthcare delivery networks
• Serve as primary liaison with major customers and engage clinical and non-clinical C/D-level stakeholders
• Understand customer needs and deliver customized value propositions
• Meet or exceed sales objectives within the assigned Central Pennsylvania territory
• Develop, implement, and execute integrated territory business plans for key accounts
• Provide scientific and clinical information on hepatology disease states and approved products
• Deliver clinical brand sales presentations to physicians, APPs, medical staff, and clinic personnel
• Build partnerships with IDNs, academic centers, and key healthcare decision-makers
• Identify and engage key influencers while meeting customer interaction expectations
• Plan activities to achieve call metrics and optimize customer coverage and frequency
• Understand healthcare delivery systems, physician hierarchies, pharmacy personnel, and clinical nursing staff
• Develop product and competitor knowledge and monitor local and regional market trends
• Analyze trends, establish goals, and create product launch business plans
• Collaborate with sales peers to share best practices and strategies
• Provide feedback on marketing strategy and analyze sales activity and territory performance
• Develop territory plans with the Regional Sales Director, brand team, and support partners
• Manage the territory budget for sales and marketing activities
• Complete administrative tasks and execute brand strategy within the assigned geographic area
• Participate in training and development programs
• Maintain compliance with corporate and industry policies and procedures

Manager

• Serve as the single point of contact for consented patients, caregivers, providers, and healthcare office staff across the GSK Oncology portfolio
• Help patients navigate coverage, reimbursement, onboarding, access, treatment support, and ongoing therapy journeys
• Conduct welcome calls and ongoing patient journey touchpoints using approved call guides, FAQs, and Prescribing Information
• Support enrollment in GSK services, including PAP, and guide patients and offices through requirements, missing information, and consent capture
• Provide approved treatment education and explain coverage outcomes, cost-sharing, financial assistance, alternate coverage, and independent foundations
• Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and Benefits Specialists
• Verify patient identifiers and consent status before interactions and document activities in GSK systems
• Capture and report adverse events and product quality complaints within required timeframes
• Educate provider offices on payer coverage, coding, payment policies, and GSK Patient Support Programs
• Support office-level access case resolution, including benefit investigations, prior authorizations, and appeal pathways
• Identify access and reimbursement barriers and escalate complex issues to specialist access functions and leadership
• Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams within compliance boundaries
• Manage cases and document interactions in Salesforce Health Cloud / CRM
• Follow SOPs, business rules, corporate policies, confidentiality requirements, HIPAA, and compliance guardrails

Patient Access Manager

• Serve as the point of contact for patients, caregivers, and HCP office staff across the GSK Oncology portfolio
• Provide approved oncology-specific care, benefit, product, disease-state, and program-resource information
• Conduct welcome calls and ongoing patient-journey touchpoints using approved call guides, FAQs, and Prescribing Information
• Support patient enrollment in GSK services, including PAP, and guide patients and offices through enrollment requirements, missing information, and consent capture
• Provide approved treatment education and offer ISI and PI when product education is delivered
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options
• Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and back-office Benefits Specialists
• Communicate through approved recorded telephony and program systems while verifying patient identifiers and consent status
• Maintain accurate documentation in GSK’s internal system and Salesforce Health Cloud / CRM
• Capture and report adverse events and product quality complaints within required timeframes
• Educate provider offices on payer coverage, coding, payment policies, and GSK Patient Support Programs
• Support office-level access case resolution, including benefit investigations, prior authorizations, and appeals
• Identify access and reimbursement barriers and escalate complex issues to specialist access functions and leadership
• Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams within approved boundaries
• Follow SOPs, business rules, corporate policies, compliance guardrails, and strict separation between patient-facing and account-facing activities

• Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved oncology-specific information and education
• Conduct welcome calls and ongoing journey touchpoints using approved call guides, FAQs, and Prescribing Information
• Support patient enrollment in GSK services, including PAP, and guide patients and offices through enrollment requirements and consent capture
• Provide program-specific treatment education and offer ISI and PI whenever product education is delivered
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options
• Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and back-office Benefits Specialists
• Conduct patient communication through approved recorded telephony and program systems while verifying identifiers and consent status
• Maintain accurate documentation in GSK’s internal system
• Capture and report adverse events and product quality complaints within required timeframes
• Educate provider offices on payer coverage, coding, payment policies, and GSK Patient Support Programs
• Support office-level access case resolution, including benefit investigation outcomes, prior authorization requirements, and appeal pathways
• Identify access and reimbursement barriers and escalate complex issues
• Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams within approved boundaries
• Document interactions and manage cases in Salesforce Health Cloud / CRM
• Follow SOPs, business rules, corporate policies, compliance guidance, HIPAA requirements, and confidentiality safeguards

• Serve as the point of contact for patients, caregivers, and HCP office staff
• Provide approved oncology-specific information and education, including benefits, products, and disease states
• Conduct welcome calls and ongoing patient-journey touchpoints using approved guides, FAQs, and Prescribing Information
• Support patient enrollment in GSK services, including PAP
• Guide patients and offices through enrollment requirements, missing information, and consent capture
• Provide program-specific treatment education and offer ISI and PI when product education is delivered
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options
• Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and Benefits Specialists
• Conduct communications through approved recorded telephony and program systems
• Maintain accurate documentation in GSK’s internal system
• Capture and report adverse events and product quality complaints
• Educate provider offices on payer coverage, coding, payment policies, and GSK Patient Support Programs
• Support office-level access case resolution, including benefit investigation outcomes, prior authorization processes, and appeal pathways
• Identify access and reimbursement barriers and escalate complex issues
• Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams
• Document interactions and manage cases in Salesforce Health Cloud / CRM
• Follow SOPs, business rules, corporate policies, compliance guidance, HIPAA requirements, and applicable regulations
• Maintain separation between patient-facing and account-facing activities and protect patient-identifiable information

• Serve as the point of contact for patients, caregivers, and HCP office staff
• Provide approved oncology care, benefit, product, disease-state, and program information
• Conduct welcome calls and ongoing patient-journey touchpoints
• Support patient enrollment in GSK services, including PAP
• Guide patients and offices through enrollment requirements, missing information, and consent capture
• Provide treatment education using approved call guides and supply ISI and PI when appropriate
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options
• Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and Benefits Specialists
• Maintain accurate documentation and capture adverse events and product quality complaints
• Educate provider offices on payer coverage, coding, payment policies, and GSK Patient Support Programs
• Support access case resolution, including benefit investigations, prior authorizations, and appeal pathways
• Identify reimbursement barriers and escalate complex issues
• Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams
• Document interactions and manage cases in Salesforce Health Cloud / CRM
• Follow SOPs, business rules, compliance guidance, HIPAA requirements, and confidentiality controls
• Maintain separation between patient-facing and account-facing activities

• Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved oncology-specific information and education.
• Conduct welcome calls and ongoing journey touchpoints using approved call guides, FAQs, and Prescribing Information.
• Support patient enrollment in GSK services, including PAP, and guide patients and offices through enrollment requirements and consent capture.
• Provide treatment education via approved call guides, offering ISI and PI whenever product education is delivered.
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options.
• Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and back-office Benefits Specialists.
• Conduct patient communications through approved recorded telephony and program systems, verifying identifiers and consent.
• Maintain accurate documentation in GSK’s internal system and Salesforce Health Cloud / CRM.
• Capture and report adverse events and product quality complaints within required timeframes.
• Educate provider offices on payer coverage, coding, and payment policies for GSK Oncology products.
• Support access case resolution by explaining benefit investigation outcomes, prior authorization requirements, and appeal pathways.
• Identify access and reimbursement barriers and escalate complex issues to specialist access functions and leadership.
• Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams within approved boundaries.
• Follow SOPs, business rules, compliance guidance, HIPAA requirements, and confidentiality standards.
• Maintain strict separation between patient-facing and account-facing activities.

• Deliver objective and insightful assurance to inspire meaningful action and reduce risk to GSK
• Understand the current state of risk management, recognize good practices, identify issues, understand root causes, and provide improvement insights
• Serve as an ambassador of risk management and the Internal Controls Framework
• Perform and lead audits across Research and Development activities, including Research Practices, Patient Safety, and Scientific Patient Engagement
• Conduct assurance work that may include commercial businesses
• Work within a multinational team on a global scope
• Engage auditees and business stakeholders to build trust, mutual understanding, and respect
• Deliver timely, meaningful audit outputs aligned with the Core Audit Process and other assurance products
• Identify control and risk-management gaps, good practices, and insights for broader sharing across GSK
• Connect stakeholders with risk and internal-control-framework insights and resources
• Anticipate and manage obstacles, escalate timely, rebalance priorities, and solve problems creatively
• Challenge the status quo and develop self and others through feedback, coaching, teaching, and mentoring

Audit Manager

• Provide scientific knowledge, business acumen, and customer engagement expertise to specialist customers supporting a GSK biologic product
• Understand the reimbursement and distribution landscape for specialist customers
• Identify and refer customers to appropriate reimbursement and distribution resources within GSK guidelines
• Maintain current knowledge of severe asthma therapeutics and changing data
• Provide product educational programs and in-services to customers
• Work within compliance guidelines and GSK values
• Develop strategies and tactics to generate sales
• Develop and implement customer-specific strategies for primary care physicians, allergists, pulmonologists, nurses, PAs, and business/office managers
• Build and maintain relationships with Marketing, Payer Relations Managers, Medical Science Liaisons, and other GSK functions
• Manage allocated financial resources effectively
• Respond to customer requests, inquiries, and needs
• Cover Dayton, Huber Heights, Beavercreek, and Troy, Ohio
• Travel regularly to customer sites within the assigned territory

Respiratory Pharmaceutical Sales Representative

• Provide scientific knowledge, business acumen, and customer engagement expertise to specialist customers in support of a GSK biologic product
• Understand the reimbursement and distribution landscape for specialist customers and refer them to appropriate resources
• Maintain current knowledge and data regarding severe asthma therapeutic expertise
• Provide product educational programs and in-services to customers
• Develop strategies and tactics to generate sales
• Develop and implement customer-specific strategies for primary care physicians, allergists, pulmonologists, nurses, PAs, and business/office managers
• Develop and maintain relationships with Marketing, Payer Relations Managers, Medical Science Liaisons, and other GSK functions
• Manage allocated financial resources effectively
• Provide outstanding customer service by responding to customer requests, inquiries, and needs
• Travel regularly to customer sites within the assigned territory covering Cincinnati, Delhi, Middletown, Hamilton, and Fairfield, Ohio

Director, Governance & Controls – Workplace Fairness

Specialty Account Specialist, Respiratory

Regional Sales Director – Mid-Atlantic

Director – Global Mobility, People Services

Hepatology Account Manager

Hepatology Account Manager

Patient Access Manager

Patient Access Manager

Patient Access Manager

Patient Access Manager

Patient Access Manager

Patient Access Manager

Audit Manager

Respiratory Pharmaceutical Sales Representative

Respiratory Pharmaceutical Sales Representative – West