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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in organisational change management and change communications, with a strong focus on designing and implementing change strategies, stakeholder engagement, and measuring adoption and sentiment. Proficient in building change networks and coaching leaders to enhance change capability across the organisation.
Highest-signal resume keywords
Organisational Change ManagementChange Communications StrategyStakeholder ManagementAI Tools for Audience AnalysisChange Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Strategy DesignImpact AssessmentAdoption MeasurementChange Standards EstablishmentTraining and Adoption Approaches
Soft Skills
Excellent Written CommunicationStrong JudgementWell OrganizedResilienceDiscretion
Tools & Technologies
AI Tools
Certifications & Qualifications
ProsciADKARKotter
Industry Keywords
Organisational ReadinessChange NetworkStakeholder MappingTransformation ProgrammesOperating Model Change
About the role
Key responsibilities & impact- Provide central governance and leadership for organisational change management and change communications across DPTF
- Define the DPTF change and communications strategy
- Establish change management standards, guardrails and governance for product and platform teams
- Create and maintain reusable templates, frameworks and guidance
- Lead communications for large transformation programmes across DPTF, including the operating model transition
- Sequence messages and channels for affected audiences and scale delivery capacity through contract support when needed
- Ensure organisational readiness approaches cover impact assessment, stakeholder mapping and adoption measures
- Design training and adoption approaches with business and learning partners
- Drive adoption of the DPTF operating model and build change capability into platform and product domains
- Work with HR and business stakeholders on the impact of change on people, roles and ways of working
- Measure adoption and sentiment, report findings to leadership, and adjust the approach based on evidence
- Build and run the DPTF change network, including change champions and stakeholder forums
- Coach leaders and delivery teams
- Maintain a consolidated view of change affecting DPTF and its customers
- Use AI tools to accelerate audience analysis, content drafting and sentiment measurement
Requirements
What you’ll need- Bachelor's or master's degree in business, Communications, Organisational Psychology, or a related field, or equivalent experience
- 8+ years in organisational change management, change communications or technology enabled transformation roles
- Experience designing and delivering change strategies for operating model change, not only for system implementation
- Experience establishing change standards, templates and governance used by teams outside direct control
- Experience leading communications for a large transformation, including sensitive people change
- Experience assessing organisational readiness and measuring adoption and sentiment
- Experience building and running a change network of champions across a distributed organisation
- Experience partnering with HR on people impacts, consultation and role change
- Familiarity with AI tools applied to audience analysis, content drafting and sentiment measurement
- Professional certifications desirable, such as Prosci, ADKAR, Kotter or equivalent change management accreditation, or a communications or organisational development qualification
- Excellent written and verbal communication, able to write for audiences from executive to front line
- Strong judgement on tone and timing, particularly where change affects people's roles
- Ability to build standards and capability in others
- Strong stakeholder management across HR, leadership and delivery teams
- Well organised, able to run several communications and change workstreams at once
- Resilience and discretion when handling sensitive organisational change
Benefits
Comp & perks- Comprehensive benefits program for US employees
- Accommodation or other assistance to apply, available upon request
- Equal Opportunity Employer
