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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading multidisciplinary creative teams, managing project budgets, and driving innovative design strategies. Proficient in utilizing creative tools and data insights to enhance performance and ensure high-quality deliverables.
Highest-signal resume keywords
Creative Team LeadershipProject Budget ManagementAdobe Creative SuiteVendor ManagementChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Creative StrategyDigital ProductionContent Management SystemsProject ManagementData Analysis
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsTeam Accountability
Tools & Technologies
MS Office SuitePhotoshopInDesignXDIllustratorFigmaSmartsheetJira
Industry Keywords
FDA GuidelinesPharmaceutical MarketingCreative ServicesDesign SystemsClient Management
About the role
Key responsibilities & impact- Embed, operationalize, and scale GSK US’s internal agency
- Lead strategy, integration, and execution of design activities for assigned business units or therapeutic areas
- Guide a multidisciplinary creative team in delivering innovative, high-quality assets and experiences for HCPs and patients
- Oversee operating and project budgets, including forecasting, tracking, reporting, variance analysis, and financial process improvement
- Lead vendor negotiations and provide operational oversight of MSAs, SOWs, and POs
- Manage and lead the in-house agency
- Identify new creative service opportunities and develop plans for internal clients
- Build strategic partnerships with agency partners, marketing teams, and business stakeholders
- Champion Content Studio design, copy, and strategy capabilities and connect creatives with partners
- Identify high-value creative projects and opportunities for Content Studio growth
- Serve as primary business contact for clients, leading communications, managing expectations, resolving issues, and ensuring satisfaction
- Translate business goals into actionable plans and align priorities with business owners
- Establish standards for service quality, delivery speed, and creative excellence
- Oversee studio activity and guide creative team leads to meet client, brand, and quality objectives
- Advise on budgets, resourcing, project plans, and solutions
- Lead project and resource discussions across design, copy, production, and deployment teams
- Monitor KPIs, client feedback, and industry best practices to drive performance and continuous improvement
- Shape Content Studio vision, strategy, goals, policies, processes, forecasting, resource planning, systems, and hiring
- Partner with US Commercial Strategic Operations & Capabilities leadership on business objectives
- Build the team and develop creative talent through coaching, mentoring, learning opportunities, and business acumen development
Requirements
What you’ll need- BS/BA degree required
- 5+ years of experience leading a large, multidisciplinary creative team at an agency or in-house creative department
- Minimum of 5 years of experience with creative tools including Adobe Creative Suite, MS Office Suite, Photoshop, InDesign, XD, Illustrator, Figma, global design systems, and web development
- Strong vendor and client management, communication, and interpersonal skills
- Ability to engage effectively at all organizational levels and with external partners
- Experience shaping and leading transformation and change initiatives
- Ability to manage multiple priorities and deliver practical solutions in a fast-paced, changing, matrixed organization
- Highly organized, with strong follow-through and commitment to team accountability and quality
- Ability to use data, insights, and KPIs to assess design performance, identify improvements, and manage team dynamics and resource constraints
- Deep knowledge of digital production, content management systems, taxonomy, and project management tools such as Smartsheet and Jira
- Experience with change management and innovation initiatives
- Knowledge of FDA guidelines for pharmaceutical marketing across digital channels is a strong plus
Benefits
Comp & perks- Comprehensive benefits program for US employees
- Accommodation or other assistance to apply, if required
- Equal opportunity employment