Director, Product Manager – Digital & Growth AI Tech

GSK

. Own the AI-driven growth capabilities roadmap across the HCP and patient funnel .

Posted 10/23/2026full-timePhiladelphia • Pennsylvania • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI-driven growth strategies, including the development and deployment of AI/ML features in commercial settings. Proficient in navigating regulatory environments while delivering measurable improvements and communicating effectively with executive stakeholders.

Highest-signal resume keywords

AI/ML Product ManagementLLM-Based ToolingCommercial Growth MechanicsRegulatory Compliance ExperienceAI-Driven Personalization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AI/ML Feature DevelopmentPrompt/Agent DesignRAG ArchitecturesContent GenerationSuccess Metrics DefinitionData Science CollaborationIntake-To-Production ProcessGrowth Metrics AnalysisBias TestingHuman-In-The-Loop Review

Soft Skills

Stakeholder CommunicationTeam DevelopmentCross-Functional CollaborationStrategic Decision-MakingExecutive Briefing

Tools & Technologies

CRM PlatformsCampaign Management SystemsGoverned Production ServicesAI AgentsRecommender Systems

Industry Keywords

PharmaBiotechHealthcareHIPAARegulated Environment

About the role

Key responsibilities & impact

Own the AI-driven growth capabilities roadmap across the HCP and patient funnel
Define the multi-year applied-AI roadmap for US Commercial and Digital Experience
Build autonomous and semi-autonomous growth AI agents for creative, targeting, and channel optimization
Lead AI-driven personalization and dynamic content generation integrated with content, campaign management, and CRM platforms
Partner with Data Science and ML Engineering to move LLMs, recommender systems, and propensity/NBA models into governed, monitored production services
Establish responsible-AI guardrails for model risk, HIPAA, data privacy, bias testing, and human-in-the-loop review
Partner with Medical, Legal, Regulatory, and Compliance on AI use-case intake and MLR-aligned approval processes
Decide which AI and foundation-model vendors and capabilities to build, buy, or partner for
Run compliance-approved pilots using commercial growth metrics before portfolio-wide rollout
Translate between Commercial, Brand, Medical/Legal/Regulatory, Compliance, and Data Science stakeholders
Brief Commercial executive stakeholders monthly on ROI and opportunities
Hire and develop a senior team of AI-focused product managers and solutions architects

Requirements

What you’ll need

Bachelor's degree in computer science, engineering, quantitative, or life-sciences
10+ years in product management
At least 2 years shipping AI/ML-powered or generative-AI features into production
Experience with LLM-based tooling, including prompt/agent design, RAG architectures, or fine-tuning
Experience applying AI to content generation, personalization, and/or omnichannel orchestration
Experience with commercial growth mechanics, including brand planning cycles, customer funnel metrics, and market share
Experience defining success metrics for AI initiatives in commercial terms and using governance and evidence-based criteria to continue, refine, or discontinue initiatives
Comfort partnering with data science/ML engineering on model evaluation, latency, cost, and monitoring trade-offs
Advanced degree in computer science, engineering, quantitative, or life-sciences field is a plus
Pharma, biotech, or healthcare background strongly preferred
Experience working within a regulated environment
Experience delivering measurable AI-driven improvements across two or more funnel stages within two quarters of launch
Experience developing a documented, repeatable intake-to-production process for new AI use cases
Experience quantifying and communicating AI-driven growth to Commercial executive leadership while maintaining promotional compliance

Benefits

Comp & perks

Comprehensive benefits program for US employees (details provided in GSK US Benefits Summary)
Hybrid work arrangement with supported remote work
Accommodation or other assistance available during the application process