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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end payroll processes, ensuring compliance with Singapore statutory requirements, and effectively resolving payroll inquiries. Proficient in collaborating with various stakeholders and implementing improvements to payroll workflows.
Highest-signal resume keywords
Singapore Payroll OperationsPayroll Statutory RequirementsWorkdayServiceNowPayroll Exception Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ExecutionPayroll ReconciliationOvertime CalculationsPayroll AdjustmentsData Privacy ComplianceStatutory SubmissionsAudit SupportHR Case ManagementPayroll Workflow ImprovementEmployee Communication
Soft Skills
Attention to DetailProblem-SolvingEffective CommunicationStakeholder Management
Tools & Technologies
WorkdayServiceNow
Industry Keywords
CPFIRASMOMManufacturing PayrollShift-Based Workforce
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Lead end-to-end monthly payroll execution for assigned Singapore entities
- Audit downstream data flows from Benefits, Global Mobility, Talent Acquisition, Workday, and other sources
- Act as the primary operational contact for the payroll vendor
- Liaise with Singapore statutory authorities including CPF Board, IRAS, and MOM
- Manage statutory submissions, reporting, inquiries, and data privacy compliance
- Support internal and external local/global data audits
- Resolve employee and manager payroll inquiries through ServiceNow, live chat, and email
- Track, manage, and close HR cases while providing regular stakeholder updates
- Guide employees and stakeholders on payroll cut-offs, statutory requirements, and company policies
- Identify, design, and implement improvements to HR and payroll workflows
- Collaborate with Finance, Site Leads, HR Business Partners, and LOC HR on HR initiatives, surveys, and data requests
- Contribute to regional or entity-specific HR projects as directed by the Regional Payroll Lead
Requirements
What you’ll need- Minimum 3 years of hands-on payroll experience, preferably supporting Singapore payroll operations
- Strong understanding of Singapore payroll statutory requirements, including CPF, Ordinary Wage (OW), Additional Wage (AW), overtime calculations, and payroll adjustments
- Experience supporting payroll for a manufacturing, factory, or shift-based workforce is highly preferred
- Able to review, validate, and reconcile payroll outputs, especially when working with an outsourced payroll vendor
- Experience handling payroll exceptions such as backdated overtime claims, retroactive adjustments, and CPF recalculations
- Familiarity with HR/payroll systems such as Workday and employee case management tools such as ServiceNow would be an advantage
- Strong attention to detail, problem-solving skills, and ability to manage high-volume employee payroll queries
- Able to communicate effectively with employees, internal stakeholders, and payroll vendors to resolve payroll-related issues
Benefits
Comp & perks- Agile working culture and flexibility opportunities
- Inclusive workplace and equal opportunities for all applicants
- Recruitment process adjustments available upon request
