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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in health information technology and EHR systems to enhance care delivery and operational efficiency. Proficient in assessing clinical workflows and collaborating with healthcare teams to implement effective solutions.
Highest-signal resume keywords
Health Informatics ExperienceEHR Platform ProficiencyCustomer-Facing CollaborationProject Management SkillsHealthcare Quality Measures Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Health InformaticsEHR OptimizationClinical Workflow RedesignPopulation HealthDigital Health InitiativesData Insights AssessmentCare CoordinationClinical Decision SupportPatient IdentificationReporting Tools
Soft Skills
Strong Organizational SkillsWritten Communication SkillsVerbal Communication SkillsPresentation SkillsAbility to Explain Technical Concepts
Tools & Technologies
EpicAthenahealthOracle Health/CernerMeditechOncoEMRIKnowMed
Certifications & Qualifications
Epic CertificationCPHIMSRHIARHIT
Industry Keywords
HealthcarePharmaceuticalOncologyRespiratoryInfectious DiseasesValue-Based CareInteroperabilityHealth SystemsIDNsCommunity Oncology Practices
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Support strategic initiatives using health information technology to improve care delivery across GSK priority therapeutic areas
- Partner with health systems and cross-functional GSK teams to align approved HIT capabilities with customer needs, clinical workflows, and technology environments
- Assess customer workflows, EHR readiness, data insights, and operational barriers
- Identify compliant opportunities to improve patient identification, care delivery, coordination, and operational efficiency
- Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources
- Support customer evaluation of approved tools and resources for potential use
- Contribute HIT expertise to account planning and customer engagement
- Share relevant insights, risks, opportunities, and health IT trends with internal partners
- Serve as a HIT subject matter resource across Market Access and other GSK business units
- Coordinate customer support and provide field input on scalable tools and resources
- Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions
- Work within GSK policies and applicable Legal and Compliance requirements
Requirements
What you’ll need- Bachelor’s degree
- Minimum 3 years of healthcare or pharmaceutical industry experience
- Minimum 2 years of experience in health informatics or EHR-related roles within a hospital, physician practice, or other patient-care environment
- Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology
- Front-end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed
- Customer-facing experience assessing needs and collaborating across teams
- Hands-on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance
- Experience supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations preferred
- Experience in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas preferred
- Experience supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives preferred
- Experience with multiple EHR platforms and related reporting or population health tools preferred
- Knowledge of healthcare quality measures, value-based care, interoperability, and digital health technologies preferred
- Project and change management experience preferred
- Epic or other major EHR vendor certification, CPHIMS, RHIA, RHIT, or other relevant certification preferred
- Advanced degree in health informatics, clinical informatics, or a related field preferred
- Strong organizational, written, verbal, and presentation skills
- Ability to explain technical and workflow concepts to varied audiences
Benefits
Comp & perks- Annual bonus
- Eligibility to participate in share-based long-term incentive program
- Health care and other insurance benefits for employee and family
- Retirement benefits
- Paid holidays
- Vacation
- Paid caregiver/parental and medical leave