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About the role
Key responsibilities & impact- Hunt for high-value AI opportunities across the hire-to-retire lifecycle and develop a global AI product portfolio
- Quantify value through business cases covering cost-to-serve, service levels, cycle time, case deflection, and employee experience
- Develop domain pattern recognition across HR Operations workflows
- Own the Enterprise AI opportunity portfolio and maintain rationale for prioritization decisions
- Make trade-off decisions on engineering resource allocation using success metrics and analysis
- Evaluate and decline opportunities that will not produce scalable outcomes
- Act as strategic counterpart to forward deployed, full-stack, and data engineering leads
- Translate ambiguous business problems into problem statements, prototypes, success metrics, and decision frameworks
- Shape engagements end-to-end, including scope, success criteria, exit conditions, and scaling pathways
- Identify reusable capabilities and platform leverage with engineering
- Design the human-digital split and define evaluation and oversight mechanisms
- Build privacy, works council consultation, EU AI Act, and bias testing requirements into solutions
- Operate with senior HR leaders and convert transformation priorities into fundable AI engagements
- Build sponsor coalitions and secure data access and change-management commitment
- Communicate impact to the executive leadership team and board
- Define Enterprise AI's value-realization framework
- Run post-mortems and feed learnings into opportunity selection and engagement design
- Continuously refine GSK's investment thesis for AI
Requirements
What you’ll need- 15 or more years of professional experience across pharma/life sciences, AI/ML product strategy, and product management or strategy roles in technology-led organizations
- Track record of taking at least one technology or AI initiative from problem framing through executive funding and into delivery
- Direct involvement in HR Operations, including onboarding, employee data management, HR service delivery and case management, payroll inputs, leave and absence, or offboarding
- Hands-on work with modern AI/ML concepts, including LLMs, agentic systems, digital workers, the ML lifecycle, and data and evaluation patterns, demonstrated through prototyping
- Prior responsibility as an individual contributor without direct reports, influencing engineering and business teams through frameworks and documented decision criteria
- Background in product management or product strategy, including opportunity sizing, roadmap development, prototyping, and stakeholder alignment
- Working knowledge of HR technology and data landscapes, such as Workday, SAP, or a comparable HR system
- Knowledge of case management and knowledge platforms, employee-data quality, ownership, and integration issues
- Direct involvement in HR service delivery operating models, including tiered service models, service-level measures, cost-to-serve measures, and automation/AI deployment
- Working knowledge of AI-in-HR regulatory and ethical constraints, including GDPR and local equivalents, works council consultation, EU AI Act high-risk classification, and bias testing
- Direct involvement partnering with senior HR leadership to turn HR transformation priorities into funded, measurable programs and drive adoption across a global, multi-country workforce
- Preferred: experience in forward deployed engineering, applied AI, or AI lab/COE roles at a pharma, healthcare, or comparable regulated enterprise
- Preferred: background in management consulting, value engineering, or corporate strategy with hands-on technology experience
- Preferred: experience navigating GxP, regulatory, and data-governance requirements in pharma AI deployments
- Preferred: experience codifying product management and user research practices into AI-native tools and using the command line to automate daily work
Benefits
Comp & perks- Annual bonus
- Eligibility to participate in share-based long-term incentive program
- Health care benefits for employee and family
- Other insurance benefits for employee and family
- Retirement benefits
- Paid holidays
- Vacation
- Paid caregiver/parental leave
- Paid medical leave
- Accommodation or other assistance to apply