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Enrollment Specialist
GT Independence. Conduct face-to-face and virtual enrollments with consumers receiving financial management services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting enrollments and advocating for self-direction in financial management services, while ensuring compliance with HIPAA regulations and maintaining confidentiality. Proficient in administrative procedures and enhancing service accessibility through community outreach.
Highest-signal resume keywords
Enrollment Process ManagementHIPAA ComplianceCommunity OutreachAdministrative Procedures KnowledgeAdvocacy for Self-Direction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enrollment DocumentationFile ManagementWord ProcessingRecord KeepingProcess Improvement
Soft Skills
CommunicationAdvocacyInterpersonal SkillsFacilitation
Industry Keywords
Financial Management ServicesSelf-DirectionConsumer AdvocacyStakeholder EngagementHuman Services
About the role
Key responsibilities & impact- Conduct face-to-face and virtual enrollments with consumers receiving financial management services
- Serve as an advocate and promoter of self-direction by educating consumers and facilitating understanding of self-direction
- Conduct the enrollment process with the person served and their circle of support, including families and guardians
- Ensure enrollment documents are complete and accurate
- Recommend improvements to internal processes and systems to prevent future issues and enhance service experience
- Maintain confidentiality and HIPAA compliance
- Perform external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility
Requirements
What you’ll need- 1 year of experience in a related field
- Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology
- Maintains confidentiality and HIPAA compliance
- Will consider candidates with experience relevant to the position