Operations Standards Manager

GT Independence

. Lead the development, implementation, and maintenance of operational processes, documentation, and standards .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational processes, documentation standards, and change management while ensuring compliance with regulatory requirements. Proficient in developing high-quality SOPs and facilitating stakeholder alignment to drive process improvements and operational readiness.

Highest-signal resume keywords

Operations ManagementBusiness Process ImprovementChange ManagementSOP DevelopmentStakeholder Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementDocumentation StandardsVersion ControlOperational ReadinessPerformance MetricsWorkflow DesignRegulatory ComplianceOperational Data AnalysisTraining Resource DevelopmentAudit Management

Soft Skills

LeadershipCommunicationCollaborationFacilitationProblem-Solving

Tools & Technologies

Enterprise ToolsOperational DashboardsChange Governance SystemsTraining PlatformsDocumentation Software

Industry Keywords

SOPsJob AidsProcess MapsOperational StandardsComplianceBusiness RulesSystem ChangesMarket ChangesStakeholder EngagementPerformance Improvement

About the role

Key responsibilities & impact

Lead the development, implementation, and maintenance of operational processes, documentation, and standards
Lead development, maintenance, and governance of SOPs, job aids, process maps, and reference materials
Ensure documentation standards, version control, and approval processes are followed
Assess documentation needs, identify gaps, and align operational content with regulatory requirements, business rules, policies, and system changes
Coordinate operational impact assessments and readiness activities for business, system, compliance, and market changes
Coordinate communications, training resources, and SOP updates
Facilitate stakeholder alignment, operational signoffs, and representation in change governance activities such as CAB meetings
Partner with IT, Operations, and Training teams on system enhancements, implementations, testing, workflow design, and operational readiness
Serve as the operational subject matter expert for enterprise tools and technologies
Identify, prioritize, and implement process and documentation improvements using operational data, audits, user feedback, and business insights
Monitor adherence to operational standards and support corrective actions
Oversee performance dashboards and key metrics related to productivity, growth, efficiency, and strategic objectives

Requirements

What you’ll need

5+ years of experience in operations, business process improvement, change management, or related areas
Bachelor’s Degree in Business Administration, Operations Management, Healthcare Administration, Quality Management, or related field required
Prior leadership or supervisory experience
Demonstrated ability to write high-quality SOPs, workflows, and job aids for diverse audiences
High School or better
Preferred Bachelors or better in Business Administration

Benefits

Comp & perks

Opportunity to grow, thrive, and make a meaningful difference every day
Equal opportunity/affirmative action employer