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Vice President of Operations
GT Independence. Provide executive-level oversight of multi-state operations and ensure consistent, high-quality service delivery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational leadership with a focus on multi-state operations, compliance, and performance management. Proven ability to develop scalable frameworks and lead teams in a quality-driven environment.
Highest-signal resume keywords
Operations LeadershipRegulated Environments ExperienceKPI Development and AnalysisStrategic Initiative ExecutionTeam Development and Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bachelor’s Degree in Business AdministrationMaster’s Degree Preferred8+ Years of Operations Leadership ExperienceAnalytical SkillsKnowledge of Administrative Procedures
Soft Skills
Excellent Communication SkillsStrong Planning and Organizing SkillsLeadership Skills
Tools & Technologies
MS ExcelMicrosoft Office Suite
Industry Keywords
Home CareHome HealthPersonal CareFiscal Intermediary ServicesCompliance
About the role
Key responsibilities & impact- Provide executive-level oversight of multi-state operations and ensure consistent, high-quality service delivery
- Develop, standardize, and implement scalable operational frameworks, workflows, and best practices
- Monitor regional performance and lead corrective actions and continuous improvement initiatives
- Serve as a senior escalation point for complex or high-risk operational issues
- Execute enterprise-level strategic initiatives aligned with organizational objectives
- Partner with executive leadership on national growth strategies, new market expansion, and program launches
- Establish, monitor, and analyze KPIs and performance dashboards
- Lead, coach, and develop regional Directors of Operations and senior operational leaders
- Build leadership pipelines, promote accountability, and support continuous learning
- Support talent retention, succession planning, and organizational design efforts
- Ensure compliance with federal, state, and program-specific regulations
- Partner with Compliance and Quality teams to mitigate risk and maintain audit readiness
- Represent GT Independence with state agencies, partners, and key stakeholders
- Promote a participant-centered, quality-driven operational culture
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required)
- Master’s degree preferred or equivalent senior-level operational leadership experience
- 8+ years of progressive operations leadership experience, including senior or executive roles
- Proven success leading multi-state or national operations in regulated environments
- Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries
- Excellent analytical, communication, and leadership skills
- Knowledge of administrative procedures
- Proficiency in MS Excel
- Proficiency in Microsoft Office suite
- Strong planning and organizing skills
- Ability to travel based on business needs
Benefits
Comp & perks- Competitive compensation
- Comprehensive benefits
- Flexible time off
- Opportunities for growth
- Meaningful work supporting individuals to live independently
- Remote work arrangement
- Travel based on business needs