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Vice President of Operations
GT Independence. Provide executive-level oversight of multi-state operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executive-level operational leadership, focusing on multi-state operations, compliance, and performance management. Proven ability to develop scalable frameworks and lead teams in regulated environments while promoting a quality-driven culture.
Highest-signal resume keywords
Executive-Level Operations OversightMulti-State Operations LeadershipRegulatory Compliance ManagementKPI Development and AnalysisTeam Leadership and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations LeadershipRegulatory CompliancePerformance MonitoringData AnalysisStrategic Initiative ExecutionOperational Framework DevelopmentWorkflow StandardizationKPI EstablishmentTalent Retention StrategiesSuccession Planning
Soft Skills
Analytical SkillsCommunication SkillsLeadership SkillsAttention to DetailPlanning and Organizing Skills
Tools & Technologies
MS ExcelMicrosoft Office Suite
Industry Keywords
Home CareHome HealthPersonal CareFiscal Intermediary ServicesHealthcare ManagementHuman ServicesQuality AssuranceAudit ReadinessStakeholder EngagementContinuous Improvement
About the role
Key responsibilities & impact- Provide executive-level oversight of multi-state operations
- Ensure high-quality, consistent service delivery
- Develop, standardize, and implement scalable operational frameworks, workflows, and best practices
- Monitor regional performance and lead corrective actions and continuous improvement initiatives
- Serve as a senior escalation point for complex or high-risk operational issues
- Execute enterprise-level strategic initiatives aligned with organizational objectives
- Partner with executive leadership on national growth strategies, new market expansion, and program launches
- Establish, monitor, and analyze KPIs and performance dashboards
- Lead, coach, and develop regional Directors of Operations and senior operational leaders
- Build leadership pipelines and promote continuous learning
- Support talent retention, succession planning, and organizational design
- Ensure compliance with federal, state, and program-specific regulations
- Partner with Compliance and Quality teams to mitigate risk and maintain audit readiness
- Represent GT Independence with state agencies, partners, and key stakeholders
- Promote a participant-centered, quality-driven operational culture
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required)
- Master’s degree preferred or equivalent senior-level operational leadership experience
- 8+ years of progressive operations leadership experience, including senior or executive roles
- Proven success leading multi-state or national operations in regulated environments
- Strong background in home care, home health, personal care, fiscal intermediary services, or similar industries
- Excellent analytical, communication, and leadership skills
- Knowledge of administrative procedures
- Proficient in MS Excel
- Proficient in Microsoft Office suite
- Strong attention to detail
- Strong planning and organizing skills
- Travel required based on business needs
- Ability to work in a highly regulated environment and maintain regulatory compliance
Benefits
Comp & perks- Comprehensive benefits
- Flexible time off
- Opportunities for growth
- Meaningful work supporting individuals to live independently