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Mortgage Loan Officer – Sales
GTE Financial. Manage day-to-day sales and support for mortgage applications from community financial centers, web, external referral sources, and inbound phone inquiries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage loan processing, including knowledge of FHA, VA, and credit union portfolio loans, while ensuring compliance with federal regulations. Proven ability to develop referral strategies and provide exceptional member experiences through effective communication and needs-based selling.
Highest-signal resume keywords
Mortgage Loan ProcessingNMLS Registration QualificationKnowledge of FHA and VA LoansRegulatory ComplianceBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Documentation AnalysisAutomated Underwriting ReviewSales TechniquesReferral Strategy DevelopmentPerformance Goal Achievement
Soft Skills
Interpersonal SkillsMember Experience FocusMulti-tasking Ability
Tools & Technologies
Loan Operating System
Certifications & Qualifications
NMLS Registration
Industry Keywords
Secondary MarketBank Secrecy ActU.S. Patriot ActAnti-Money LaunderingRight to Financial Privacy ActBank Bribery Act
About the role
Key responsibilities & impact- Manage day-to-day sales and support for mortgage applications from community financial centers, web, external referral sources, and inbound phone inquiries
- Ensure member loan requests meet members’ needs
- Review credit and automated underwriting decisions
- Make and follow up on initial document requests from borrowers
- Prepare loans for underwriting review
- Meet with and counsel members on mortgage loan options under current product guidelines
- Develop referral strategies with Community Financial Center teammates through product training and sales techniques
- Engage with community organizations, realtor events, lead groups, and local chamber activities to develop referrals
- Proactively solicit new residential mortgage business and represent GTE in the market
- Develop and maintain referral contacts with realtors, builders, and other professionals
- Analyze loan documentation for prequalification and enter full applications into the Loan Operating System
- Communicate denials and counter-offers upfront
- Maintain mortgage product and service knowledge
- Reinforce selling points, rates, payments, and terms of mortgage products
- Ensure regulatory compliance and provide legally required disclosures
- Participate in weekly or bi-weekly team meetings, conference calls, and assigned events
- Implement action plans focused on lending-product opportunities
- Meet performance goals and production targets
- Work additional hours as needed to accomplish objectives, goals, and projects
Requirements
What you’ll need- High school diploma or equivalent
- Some college preferred
- Minimum 1–3 years’ experience or combination of education and experience
- Qualify for NMLS registration according to the Safe Act
- Working knowledge of the secondary market, FHA, VA, and credit union portfolio loans and related documentation
- Working knowledge of GTE’s full suite of lending products and other member products
- Functional knowledge of applicable federal laws and regulations
- Functional knowledge of the Bank Secrecy Act, U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and Bank Bribery Act
- Ability to handle multiple job responsibilities and tasks
- Good interpersonal skills to work effectively with management and staff
- Desire to provide exceptional member experience and needs-based selling
- Bilingual English/Spanish preferred
- Quiet workplace for remote work
- Meet performance standards required for alternative work arrangements
- Candidates must provide and meet all technical requirements before the first day of training
- Hybrid candidates must live within driving distance of the office and regularly commute as needed
Benefits
Comp & perks- Base salary
- Uncapped commission
- Full-time employment
- Hybrid work arrangement
- Remote-work equipment requirements/support, including power and high-speed internet over 100MB minimum and video capability
- Opportunity to join an award-winning team