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Mortgage Loan Officer, Sales
GTE Financial. Manage day-to-day mortgage sales and support for applications from community financial centers, web, external referrals, and inbound phone inquiries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage sales management, including loan processing, underwriting preparation, and compliance with federal regulations. Strong ability to develop relationships with community organizations and referral sources while effectively communicating mortgage options to members.
Highest-signal resume keywords
Mortgage Sales ManagementLoan ProcessingNMLS RegistrationFederal Regulations ComplianceBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Documentation AnalysisPrequalification ProcessFHA LoansVA LoansCredit Union Portfolio LoansSecondary Market KnowledgeAutomated UnderwritingLending Product KnowledgeService-Level ExpectationsPerformance Goals
Soft Skills
Interpersonal SkillsCounseling SkillsMulti-tasking Ability
Tools & Technologies
Loan Operating SystemVideo CapabilityHigh-Speed Internet
Certifications & Qualifications
NMLS Registration
Industry Keywords
Bank Secrecy ActU.S. Patriot ActAnti-Money LaunderingRight to Financial Privacy ActBank Bribery Act
About the role
Key responsibilities & impact- Manage day-to-day mortgage sales and support for applications from community financial centers, web, external referrals, and inbound phone inquiries
- Ensure member loan requests meet members’ needs
- Review credit and automated underwriting decisions
- Make and follow up on borrowers’ initial document requests
- Prepare loans for underwriting review
- Meet with and counsel members on mortgage loan options under current product guidelines
- Develop referral strategies with Community Financial Center teammates through product training and sales techniques
- Engage with community organizations, realtor events, lead groups, and local chamber activities
- Solicit new residential mortgage business and represent GTE in the market
- Develop and maintain relationships with realtors, builders, and other referral contacts
- Analyze loan documentation and begin prequalification and full application processes in the Loan Operating System
- Communicate denials and counteroffers upfront
- Reinforce loan types, rates, payments, and mortgage terms
- Ensure compliance with federal regulations and provide legally required disclosures
- Participate in weekly or bi-weekly team meetings, conference calls, and assigned events
- Implement action plans focused on lending-product opportunities
- Attend HQ, Community Financial Center, or community events as needed
Requirements
What you’ll need- High school diploma or equivalent
- Some college preferred
- Minimum 1–3 years’ experience or combination of education and experience
- Qualify for NMLS registration according to the SAFE Act
- Working knowledge of secondary market, FHA, VA, and credit union portfolio loans and related documentation
- Working knowledge of GTE’s full suite of lending products and other member products
- Functional knowledge of applicable federal laws and regulations
- Functional knowledge of the Bank Secrecy Act, U.S. Patriot Act, Office of Foreign Assets Control, Anti-Money Laundering, Right to Financial Privacy Act, and Bank Bribery Act
- Ability to meet defined service-level expectations and performance goals
- Good interpersonal skills to work effectively with management and staff
- Ability to handle multiple job responsibilities and tasks
- Bilingual English/Spanish preferred
- Must live within a commutable/driving distance of Downtown Tampa HQ and within the GTE branch footprint
- Must be able to regularly commute to the office as needed
- Quiet workplace for remote work
- Power and high-speed internet over 100MB minimum
- Video capability; 1.5 Mbps upload/download recommended
- Must meet all technical requirements before first day of training
Benefits
Comp & perks- Uncapped commission
- No ceiling on success/earnings
- Remote work arrangement
- Flexible/alternative work arrangement subject to performance standards
- Required high-speed internet and video capability for remote work
- Full-time employment