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Payment Operations Specialist – ACH Wire
GTE Financial. Process, send, and approve ACH files within established timeframes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing ACH files, managing check processing, and adhering to regulatory requirements while delivering exceptional member service. Capable of handling financial transactions and inquiries with accuracy and efficiency.
Highest-signal resume keywords
ACH File ProcessingRegulation CC ComplianceNACHA Rules KnowledgeMicrosoft Office ProficiencyBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ACH Exception ProcessingCheck ProcessingAccount AuditingTransaction PostingFederal Reserve ACH Wire SettlementsDispute ProcessingReconciliationRegulatory ComplianceBank Secrecy Act KnowledgeAnti-Money Laundering Knowledge
Soft Skills
Exceptional Member ServiceMultitaskingAdaptabilityCollaborationCommunication
Tools & Technologies
ATM/ITMDeposit2GoLockboxCenlarEmail CommunicationSocial Networking Sites
Industry Keywords
OFAC PolicyU.S. Patriot ActRight to Financial Privacy ActBank Bribery ActFederal/State Regulations
About the role
Key responsibilities & impact- Process, send, and approve ACH files within established timeframes
- Verify and save daily Federal Reserve ACH Wire settlements
- Audit postings for account accuracy
- Review, research, and process ACH exception items
- Submit notifications of changes as needed
- Process disputes, adjustments, death alerts, reclamations, trace requests, stop payments, and returned originations
- Perform end-to-end check processing, including balancing and reconciling the daily in-clearing check file
- Adhere to Regulation CC check-processing deadlines
- Respond to member, staff, and external financial institution requests through email, phone, mail, and message center
- Create and maintain recurring payment plans and one-time origination entries
- Post approved transactions from internal suspense accounts to general ledger accounts
- Support transactions through ATM/ITM, Deposit2Go, mail, lockbox, and Cenlar channels
- Provide account information and handle member requests related to debit and credit cards
- Process staff debit and credit card maintenance requests
- Support Community Financial Centers and members
- Attend training events and participate in group, department, and one-on-one meetings
- Prioritize critical tasks, multitask, and adapt to changing assignments
- Deliver prompt, courteous, and exceptional member service
- Work independently and collaborate with management, staff, and members
Requirements
What you’ll need- High school diploma or equivalent
- 1–3 years' experience or combination of education and experience
- Some college preferred
- Knowledge of NACHA rules, OFAC policy, and federal/state regulations
- Functional knowledge of the Bank Secrecy Act, U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and Bank Bribery Act
- Proficient computer skills
- Proficiency with Microsoft Office: Outlook, Word, Excel, and PowerPoint
- Comfortable using social networking sites such as Facebook and Twitter
- Ability to work Monday–Friday 9:00 am–6:00 pm and Saturday 9:00 am–1:00 pm
- Ability to work full-time, with additional hours as necessary
- Hybrid candidates must live within driving distance of the office and regularly commute as needed
- Quiet workplace for remote work
- Required power and high-speed internet over 100MB minimum
- Video capability; 1.5 Mbps up and down recommended
- Must provide and meet technical requirements before the first day of training
- Bilingual English/Spanish preferred
Benefits
Comp & perks- Hybrid work arrangement with onsite, remote, and in-office work
- Full-time hours
- Participation in Regional Payments Association-sponsored training events
- Equal Opportunity Employer