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Reimbursement Specialist II
Guardant Health. Drive payment for Guardant Health’s services while working with its billing tool provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, insurance claims management, and reimbursement assistance while ensuring compliance with HIPAA guidelines. Proficient in handling complex claims, optimizing operations, and providing superior customer service in a healthcare environment.
Highest-signal resume keywords
Professional CodingBilling and CollectionsInsurance Claims ManagementEOB InterpretationMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Professional CodingBillingCollectionsClaims TrackingEOB InterpretationData EntryBasic Math SkillsReimbursement AssistanceInsurance Eligibility VerificationCustomer Service
Soft Skills
Problem SolvingTeam CollaborationCommunicationIndependenceConflict Resolution
Tools & Technologies
XifinEDI EnrollmentPayer PortalsBilling ToolMerchant Solutions
Industry Keywords
MedicareMedicaidHIPAA ComplianceInsurance CarriersPayer Communication
About the role
Key responsibilities & impact- Drive payment for Guardant Health’s services while working with its billing tool provider
- Partner with Finance and Client Services to optimize billing processes and operations
- Track, report, and address complex outstanding claims
- Troubleshoot EOBs and appeal non-covered and low-pay claims
- Follow up on claims and drive positive coverage determinations through external appeals
- Manage documentation for payer communication, correspondence, and insurance claim research
- Accurately enter information into computer systems and annotate accounts
- Provide reimbursement assistance and superior customer service to patients and families
- Resolve most patient concerns or complaints without escalation
- Verify and communicate insurance eligibility, billing, collections, and payment responsibilities
- Interpret EOBs for follow-up and appeals
- Follow HIPAA guidelines when providing medical records to providers, insurers, and patients
- Work independently and in a team environment to accomplish set goals
- Perform other related duties as assigned
Requirements
What you’ll need- Minimum 3–5 years recent experience in professional and facility coding, billing, and collections with high volume and/or multiple accounts
- Experience contacting and following up with insurance carriers on denials, reconsideration requests, formal appeals, and negotiations
- Experience with broad range of payers and appeals to state-level agencies or external-level review with IRO/IRBs
- Experience working with Medicare and Medicaid
- Basic math skills to accurately interpret payment and adjustment transactions and understand EOBs
- Proficiency using computers and data entry, with above-average typing skills
- Intermediate to advanced MS Office, including Excel
- Familiarity with laboratory billing, Xifin, EDI enrollment, merchant solutions, payer portals, and national and regional payers is a plus
- High school diploma or equivalent
- Ability to sit for extended periods
- Background screening including criminal history is required
Benefits
Comp & perks- Hybrid work model with work-from-home days for individual-focused time
- Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs