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G
Customer Quality Engineer
Guardian Industries - DeWitt. Coordinate with Datacom key account, Molex, and contract manufacturers on quality notifications, supplier quality assurance, and quality improvement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality assurance and improvement processes within a multisite manufacturing environment, leveraging advanced quality tools such as Lean Six Sigma and SAP for effective coordination and communication with customers and suppliers.
Highest-signal resume keywords
Quality Improvement Process ManagementLean Six Sigma MethodologiesSAP KnowledgeMultisite Manufacturing ExperienceCustomer Quality Issue Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceQuality Data ReviewCorrective Action Coordination8D EvaluationQuality Lab CertificationsSupplier Quality EngineeringQuality Engineering CoordinationInternal Audit ParticipationChange ManagementAction Item Communication
Soft Skills
CommunicationCoordinationProblem-SolvingCustomer Relationship ManagementTeam Collaboration
Industry Keywords
Quality NotificationsSupplier Quality AssuranceQuality TargetsProactive ReviewsGlobal ExpeditingLessons Learned CoordinationContract Manufacturer Quality IssuesCustomer Approval ProcessesQuality Communications MeetingsMultidiscipline Involvement
About the role
Key responsibilities & impact- Coordinate with Datacom key account, Molex, and contract manufacturers on quality notifications, supplier quality assurance, and quality improvement
- Review quality data before submitting it to customers and coordinate corrective action when required
- Evaluate 8Ds provided to assigned customers in response to quality notifications
- Secure customer approval on quality notifications Molex wishes to close and on change notices
- Serve as the initial contact for customer or contract manufacturer quality issues
- Assign customer concerns to appropriate Molex personnel and provide global expediting for assigned quality notifications
- Liaise with Molex operating entities and customer locations regarding quality issues and requirements
- Coordinate completion and communication of action items to meet quality targets
- Schedule and conduct quality communications meetings and calls with customers, contract manufacturers, and Molex
- Visit customer and Molex locations quarterly for proactive reviews and attend regional or global customer meetings
- Coordinate globally on new products and change management for assigned customers
- Oversee quality lab certifications, supplier quality engineer responsibilities, and quality engineering coordination across Molex entities
- Coordinate lessons learned between entities
- Participate in internal audit teams and product and system audits for Molex sites supplying assigned customers
Requirements
What you’ll need- Bachelor’s degree in Engineering or related field
- 2+ years of experience in a Quality role
- Demonstrated experience in a quality role in a multisite manufacturing environment
- Previous experience managing a successful quality improvement process with multidiscipline involvement (engineering, manufacturing, sales, etc.)
- Ability to travel to various customer or CM sites within the Mexico region
- Knowledge of SAP
- Knowledge of advanced quality tools associated with Lean Six Sigma, including DOE
Benefits
Comp & perks- Variable pay, issued as a monetary bonus or in another form
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Health savings accounts
- Life insurance
- ADD
- Disability benefits
- Retirement benefits
- Paid vacation/time off
- Educational assistance
- Infertility assistance
- Paid parental leave
- Adoption assistance
- Remote work arrangement