National Account Implementation Manager

Guardian Industries - DeWitt

. Lead multiple large national campaigns and multi-site customer rollouts from implementation intake and planning through installation, reporting, and transition to ongoing account management .

Posted 9/17/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading large-scale national campaigns and multi-site customer rollouts, with a strong focus on project management, Salesforce account management, and effective communication with stakeholders. Proficient in forecasting, inventory planning, and coordinating complex installations to ensure successful implementation and customer satisfaction.

Highest-signal resume keywords

Salesforce Account ManagementProject ManagementMulti-Location Customer ImplementationsForecasting and Inventory PlanningStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ImplementationForecastingInventory PlanningOrder ManagementRisk ManagementStatus ReportingIssue ResolutionData AnalysisInstallation Planning

Soft Skills

CommunicationLeadershipCollaborationProblem-SolvingTraining

Tools & Technologies

SalesforceGPMSDashboardsReporting ToolsInstallation Tools

Industry Keywords

National CampaignsCustomer OperationsSupply ChainLogisticsEnd-User Stakeholders

About the role

Key responsibilities & impact

Lead multiple large national campaigns and multi-site customer rollouts from implementation intake and planning through installation, reporting, and transition to ongoing account management
Translate national account commitments into executable site-level plans covering scope, product mix, dispenser quantities, surveys, ordering, communications, installation approach, and milestone ownership
Analyze end-user location, employee count, opportunity, product, geographic, and installation data to segment, prioritize, and sequence economical rollout waves
Coordinate national initiatives and campaigns with GP sellers across the United States by providing assignments, requirements, timelines, tools, training, and follow-up support
Partner with distribution headquarters and local teams to align forecasts, stocking, refill readiness, delivery timing, order placement, implementation status, and issue resolution
Develop and maintain dispenser and product forecasts with Customer Development Leaders, Category Managers, forecasting teams, and GPMS
Manage site-level end-user communications, including welcome messages, surveys, instructions, scheduling updates, delivery expectations, installation readiness requirements, and escalations
Coordinate installation planning and execution with GPMS, contracted installers, GP sellers, distributors, and customer site contacts
Maintain Salesforce account hierarchies, initiatives, contacts, site-level opportunities, data loads, and reporting for 30 or more concurrent implementations
Monitor progress, placements, volume, category expansion, and wins
Lead project calls and provide status updates, forecasts, decisions, risks, action items, and performance reporting to customers, distributors, sellers, internal partners, and National Accounts leadership
Improve implementation processes, tools, handoffs, and playbooks by capturing lessons learned and sharing best practices and training
Travel for customer meetings, distributor alignment, site launches, installation reviews, and internal working sessions as needed

Requirements

What you’ll need

3+ years of experience in sales, project management, program implementation, account management, supply chain, customer operations, or a related field
Experience using Salesforce to manage account structures, contacts, initiatives, opportunities, and reporting
Willingness and ability to travel up to approximately 20%
Experience leading large, multi-location customer implementations, enterprise deployments, national campaigns, or complex installation programs
Formal project or program management experience, including scope development, workback schedules, risk management, status reporting, issue resolution, and post-project review
Experience working with strategic distributors and coordinating headquarters, local branches, field sellers, logistics, inventory, and end-user stakeholders
Advanced Salesforce knowledge, including parent-child account hierarchies, initiatives, site-level opportunity creation, pipeline management, data loads, dashboards, and reporting
Experience with forecasting, inventory planning, high-volume order management, customer service processes, and multi-destination shipping

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Health savings accounts
Life insurance
Accidental death and dismemberment (ADD)
Disability insurance
Retirement benefits
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance
Remote/home-based work arrangement
Sales incentives based on individual and business performance