Outside Technical Sales and Service Representative

Guardian Industries - DeWitt

. Provide objective, integrity-driven recommendations that improve customer outcomes and strengthen long-term relationships .

Posted 10/8/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$140,000 - CA$190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and providing technical recommendations for fired equipment, with a strong focus on reliability initiatives and turnaround planning. Proficient in engaging with stakeholders to drive territory growth and influence product development.

Highest-signal resume keywords

Experience With Fired EquipmentCustomer Relationship ManagementTurnaround PlanningTechnical CommunicationSalesforce CRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CommissioningTroubleshootingOptimizationEquipment InspectionsTechnical RecommendationsReliability InitiativesMaintenance PlanningOutage ManagementCapital PlanningEngagement Strategies

Soft Skills

IntegrityCollaborationCustomer EngagementInfluencing StakeholdersCommunication

Tools & Technologies

Salesforce CRM

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Process BurnersThermal OxidizersVapor CombustorsBoiler BurnersRefinery TurnaroundsPetrochemical IndustryAftermarket SalesTechnical ServicesAccount ManagementReliability-Focused Initiatives

About the role

Key responsibilities & impact

Provide objective, integrity-driven recommendations that improve customer outcomes and strengthen long-term relationships
Maintain a consistent presence within assigned customer accounts through site visits, inspections, technical consultations, training, and troubleshooting support
Support fired equipment assets throughout their lifecycle, including commissioning, optimization, maintenance planning, reliability initiatives, retrofits, upgrades, and end-of-life replacement planning
Lead turnaround planning by identifying upcoming outages, conducting pre-turnaround inspections, developing equipment recommendations, and coordinating internal resources
Anticipate customer needs through engagement, reliability discussions, turnaround planning, and long-range capital planning
Capture and communicate Voice of Customer insights to influence product development, service offerings, business strategy, and customer engagement
Drive territory growth through customer engagement, opportunity identification, and strategic account development
Collaborate with Key Account Managers, Aftermarket Sales, Service, Engineering, and Operations teams

Requirements

What you’ll need

Experience with process burners, flares, thermal oxidizers, vapor combustors, boiler burners, or related fired equipment
Experience building and growing customer relationships through direct engagement
Ability to travel 50% to customer sites
Valid driver’s license
Ability to communicate technical information to a variety of stakeholders
Legal authorization to work in Canada without requiring current or future visa sponsorship
Bachelor’s degree in Mechanical, Chemical, or another relevant technical field preferred
Experience supporting refinery or petrochemical turnarounds, outages, or reliability-focused initiatives preferred
Experience conducting equipment inspections and developing technical recommendations preferred
Hands-on experience commissioning, tuning, troubleshooting, or optimizing combustion equipment preferred
Industrial sales, aftermarket sales, technical services, or account management experience preferred
Experience influencing technical, operational, and commercial stakeholders preferred
Experience using Salesforce CRM, including opportunity management and reporting preferred

Benefits

Comp & perks

Variable pay, issued as a monetary bonus or in another form
Empowerment to make decisions and create value
Work environment designed to support individual work and personal needs