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Credentialing Support Associate III
Guardian Life. Maintain accurate provider information by entering, updating, and auditing data within credentialing systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider credentialing processes, including data management, primary source verification, and compliance with healthcare regulations. Strong communication and organizational skills are essential for managing multiple priorities and ensuring data accuracy.
Highest-signal resume keywords
Provider Credentialing ExperiencePrimary Source VerificationData ManagementRegulatory ComplianceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCredentialing ProcessesRecredentialing ActivitiesDocumentation ManagementData AuditingHealthcare OperationsProvider EnrollmentCredentialing SoftwareDatabase ManagementAttention to Detail
Soft Skills
Verbal CommunicationWritten CommunicationOrganizational SkillsTime ManagementProblem-Solving
Tools & Technologies
Microsoft ExcelMicrosoft OutlookCredentialing SystemsProvider Management Systems
Industry Keywords
NCQACMSHealthcare Regulatory RequirementsCredentialing StandardsProvider Networks
About the role
Key responsibilities & impact- Maintain accurate provider information by entering, updating, and auditing data within credentialing systems
- Coordinate recredentialing activities, including distributing recredentialing communications and monitoring provider responses
- Communicate with providers to obtain missing documentation, resolve discrepancies, and ensure complete credentialing files
- Conduct primary source verification activities for initial credentialing and recredentialing applications
- Track and follow up on outstanding credentialing requirements to support timely processing and compliance
- Partner with internal stakeholders to ensure provider records are accurate, complete, and compliant
- Support continuous improvement efforts that enhance credentialing processes and data quality
- Report to the Credentialing leadership team
Requirements
What you’ll need- High school diploma or equivalent
- Experience supporting provider credentialing, healthcare operations, provider enrollment, or administrative processes
- Experience maintaining and updating data within databases or business systems
- Strong attention to detail and commitment to data accuracy
- Excellent verbal and written communication skills
- Ability to follow established processes and regulatory requirements
- Strong organizational and time management skills
- Ability to manage multiple priorities in a deadline-driven environment
- Proficiency with Microsoft Office applications, including Excel and Outlook
- Experience with provider credentialing and recredentialing processes
- Familiarity with NCQA, CMS, state, or other healthcare regulatory requirements
- Experience conducting primary source verification activities
- Experience working with credentialing software or provider management systems
- Knowledge of healthcare provider networks and credentialing standards
- Legally authorized to work in the United States without employer sponsorship now or in the future
Benefits
Comp & perks- Skill-building opportunities
- Leadership development opportunities
- Philanthropic opportunities
- Supportive, flexible, and inclusive benefits and resources
- Benefits apply to full-time eligible employees