HCM Platform Specialist, Benefits Technology

Guardian Life

. Partner with Sales and Solutions teams to advise prospective customers on HCM integration capabilities, implementation approaches, and configuration best practices .

Posted 10/19/2026full-timeUnited StatesMid-LevelSenior💰 $82,770 - $135,975 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HCM platform configuration and integration, with a strong focus on Workday and UKG systems. Proven ability to analyze business requirements and deliver scalable integration solutions while collaborating effectively across teams.

Highest-signal resume keywords

HCM Platform ConfigurationWorkday ExperienceAPI Integration SupportBenefits Administration KnowledgeAnalytical Troubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HCM Integration CapabilitiesImplementation ApproachesConfiguration Best PracticesCarrier IntegrationsEmployee Lifecycle ManagementPayroll ConceptsTime Management ConceptsRoot-Cause AnalysisAPI-Enabled Data ExchangesFile-Based Integration Models

Soft Skills

Excellent Communication SkillsCollaborative TeamworkConsultative Support

Tools & Technologies

WorkdayUKG ProUKG ReadyWorkforce ManagementAgile Environments

Industry Keywords

Benefits AdministrationInsurance Technology EcosystemsDigital LeadershipCustomer InsightsOnboarding Processes

About the role

Key responsibilities & impact

Partner with Sales and Solutions teams to advise prospective customers on HCM integration capabilities, implementation approaches, and configuration best practices
Guide customers through implementation and onboarding activities, reviewing HCM configurations, business processes, and data requirements to ensure successful integrations
Troubleshoot and resolve integration issues across customer HCM environments and Guardian systems
Provide consultative support throughout implementation and ongoing operations
Collaborate with Product, Technology, and Operations teams to identify opportunities for standardization, process improvements, and enhanced integration capabilities
Leverage customer insights and implementation experience to influence Guardian's API ecosystem, onboarding processes, and partner connectivity strategy
Report to the Digital leadership team within Guardian's Digital organization
Travel up to 10% may be required for customer meetings, internal collaboration, and business events

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
5+ years of experience supporting HCM platforms, HR technology systems, benefits administration platforms, or related technologies
Hands-on experience configuring and supporting Workday, UKG Pro, UKG Ready, Workforce Management, or similar HCM platforms
Strong knowledge of benefits administration, including plan design, eligibility rules, life events, and enrollment processes
Experience supporting carrier integrations and API-enabled data exchanges
Understanding of HCM business processes, including employee lifecycle management, benefits administration, payroll, and time management concepts
Experience evaluating business requirements, reviewing system configurations, and recommending scalable integration solutions
Strong analytical, troubleshooting, and root-cause analysis skills
Excellent verbal and written communication skills, with the ability to explain technical concepts to diverse audiences
Experience supporting API, EDI, and file-based integration models
Experience working directly with large enterprise customers during software implementation or onboarding initiatives
Knowledge of benefits administration and insurance industry technology ecosystems
Experience collaborating across Product, Technology, Operations, and Customer Success organizations
Familiarity with agile product and technology environments
Must be legally authorized to work in the United States without employer sponsorship now or in the future