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Manager, Identity Governance Operations
Guardian Life. Lead, coach, and develop the Identity Governance & Administration team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Identity Governance and Administration (IGA) and Identity Access Management (IAM), with a strong focus on operational controls, risk management, and compliance. Proven ability to lead teams, develop scalable identity governance solutions, and communicate effectively with stakeholders at all levels.
Highest-signal resume keywords
Identity Lifecycle ManagementIAM/IGA TechnologiesOperational ControlsPeople LeadershipRegulatory Requirements
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Identity GovernanceAccess CertificationsRBACProvisioning/DeprovisioningAudit ReadinessRisk-Based Access GovernanceAutomationAPIsREST/JSONScripting Technologies
Soft Skills
Analytical SkillsProblem-SolvingPresentation SkillsStakeholder ManagementCommunication Skills
Tools & Technologies
SailPointCyberArkMicrosoft Entra IDOktaAI Identity Governance
Certifications & Qualifications
CISSPCISMCRISC
Industry Keywords
KPIKRISegregation of DutiesNon-Human IdentitiesHybrid Identity EnvironmentsNYDFSMARSOXSOC 2
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Lead, coach, and develop the Identity Governance & Administration team
- Manage employees and vendor resources against KPIs, KRIs, controls, and operational expectations
- Oversee Joiner/Mover/Leaver, entitlement reviews, Segregation of Duties, RBAC, entitlement governance, provisioning/deprovisioning controls, and unauthorized access-change monitoring
- Provide oversight of IGA/IAM enterprise controls, audit evidence, regulatory requirements, documentation, and remediation
- Develop reporting and advanced analytics to identify identity risks, operational trends, control gaps, and improvement opportunities
- Translate business and control requirements into scalable identity governance solutions
- Drive automation, process simplification, and improved user experience
- Establish governance for non-human identities, service identities, AI agents, and emerging AI capabilities
- Support vendor evaluations, RFP/RFI activities, proof-of-concepts, and strategic IGA initiatives
- Communicate IGA performance, risks, priorities, and initiatives to senior leaders and stakeholders
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Security, Information Technology, or related field, or equivalent experience
- 5+ years of experience in IAM, IGA, cybersecurity, or related technology/security functions
- People leadership experience, including coaching, performance management, prioritization, and development of employees, contractors, or vendor resources
- Strong experience with identity lifecycle management, access certifications, RBAC, SoD, provisioning/deprovisioning, and access governance
- Experience with IAM/IGA technologies such as SailPoint, CyberArk, Microsoft Entra ID, Okta, or similar platforms
- Experience with operational controls, audit readiness, regulatory requirements, and risk-based access governance
- Working knowledge of automation, APIs, REST/JSON, and scripting technologies
- Strong analytical, problem-solving, presentation, and stakeholder-management skills
- Legally authorized to work in the United States without current or future employer sponsorship
- Preferred: experience leading enterprise IAM/IGA operations and blended employee/vendor teams
- Preferred: experience developing and managing KPIs, KRIs, dashboards, controls, and executive reporting
- Preferred: experience with RFP/RFI activities, vendor evaluations, POCs, and technology implementations
- Preferred: experience with hybrid identity environments across on-premises, cloud, and SaaS platforms
- Preferred: familiarity with AI identity governance, AI agents, non-human identities, machine identities, and MCP
- Preferred: experience in regulated environments involving NYDFS, MAR, SOX, SOC 2, or similar requirements
- Preferred: relevant certifications such as CISSP, CISM, CRISC, or IAM/IGA platform certifications
- Preferred: strong communication skills with the ability to influence technical, business, and senior leadership stakeholders
Benefits
Comp & perks- Skill-building opportunities
- Leadership development
- Philanthropic opportunities
- Contemporary, supportive, flexible, and inclusive benefits and resources
- Benefits for full-time eligible employees