Manager, Life Underwriting

Guardian Life

. Provide expert judgment and oversight on highly complex and escalated cases .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $94,840 - $155,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive life underwriting expertise with a focus on complex case adjudication, team leadership, and the implementation of innovative underwriting technologies. Proven ability to manage quality control, communicate effectively with stakeholders, and foster a collaborative team culture.

Highest-signal resume keywords

Life Underwriting ExpertiseTeam LeadershipAutomated Underwriting PlatformsAdvanced Analytics ToolsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Complex Case AdjudicationQuality Control ManagementAnalytical ThinkingDigital Tools ProficiencyCustomer-Centric Practices

Soft Skills

Strong CommunicationStakeholder ManagementCoaching and DevelopmentCollaborative Team Culture

Tools & Technologies

Analytics DashboardsRandom Holdouts (RHO)Post-Issue Audits (PIA)Electronic Health Record (EHR) DataGenAI-Enabled Tools

Industry Keywords

Underwriting GuidelinesMortality ObjectivesFacultative ReferralsEthical Decision-MakingBehavioral Economics

About the role

Key responsibilities & impact

Provide expert judgment and oversight on highly complex and escalated cases
Ensure consistency with underwriting guidelines and mortality objectives
Manage facultative referrals when appropriate
Oversee complex case adjudication during peak volumes
Lead and develop a team of underwriters, set daily priorities, and ensure service-level adherence, consistency, and quality
Use analytics dashboards to track mortality, placement, cycle time, and referral rates
Implement targeted underwriting improvements
Pilot and validate new underwriting technologies and vendor solutions
Document business cases and measure outcomes
Coach, develop, and upskill underwriters in analytical thinking, digital tools, and customer-centric practices
Negotiate appeals and make determinations on formal change requests to prior underwriting decisions
Communicate with field force and home office personnel to acquire information, solve problems, and convey decisions

Requirements

What you’ll need

Extensive life underwriting expertise, including authority to adjudicate complex, high-value cases and provide guidance on escalated decisions
Minimum 5 years of life underwriting experience
Demonstrated ability to lead teams and manage complex case decisions
Working knowledge of automated underwriting platforms and programs, including Random Holdouts (RHO) and Post-Issue Audits (PIA)
Experience managing quality control
Strong communication and stakeholder management skills
Ability to collaborate with reinsurers and vendors
Ability to foster a collaborative team culture and coach underwriters to build digital fluency and adopt new tools and workflows
Commitment to ethical decision-making, regulatory compliance, and sustainable practices
Experience using advanced analytics and visualization tools (preferred)
Familiarity with Electronic Health Record (EHR) data, GenAI-enabled tools, and behavioral economics concepts (preferred)
Legally authorized to work in the United States without current or future employer sponsorship

Benefits

Comp & perks

Skill-building opportunities
Leadership development
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources
Benefits for full-time eligible employees