Workforce Planning Consultant

Guardian Life

. Own and evolve workforce planning methodologies, standards, assumptions, and governance .

Posted 9/30/2026full-timeUnited StatesSeniorLead💰 $86,210 - $141,635 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced analytical and problem-solving skills with a strong focus on workforce planning methodologies, scenario modeling, and capacity analysis. Capable of translating complex data into actionable insights and recommendations for senior leadership while mentoring and developing workforce planning talent.

Highest-signal resume keywords

Workforce PlanningWorkforce AnalyticsScenario ModelingData VisualizationMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce ManagementCapacity PlanningWorkforce ForecastingProductivity AnalysisShrinkage AnalysisService-Level DynamicsWorkforce Risk AssessmentAnalytical SkillsProblem-Solving SkillsQuantitative Analysis

Soft Skills

Exceptional Communication SkillsInfluencing Without AuthorityCollaborationFacilitation SkillsMentoring

Tools & Technologies

Microsoft PowerPointVerintTableauModeling Platforms

Industry Keywords

Workforce Planning MethodologiesGovernanceExecutive RecommendationsStaffing AlternativesConsultative Partnership

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own and evolve workforce planning methodologies, standards, assumptions, and governance
Lead complex workforce planning and scenario modeling efforts
Develop executive-ready workforce recommendations communicating alternatives, trade-offs, risks, and recommended actions
Advise senior business leaders by translating workforce insights into practical strategies
Challenge workforce assumptions and established approaches when conditions require different solutions
Evaluate staffing alternatives including hiring, cross-training, vendors, channels, skills, productivity, and operating models
Influence workforce investment and resource decisions through objective analysis and consultative partnership
Identify workforce risks and opportunities and recommend mitigation strategies
Partner with Finance and business stakeholders to connect workforce plans with budgets, forecasts, productivity commitments, headcount strategies, and long-range plans
Lead specialized workforce initiatives from problem definition through recommendation, alignment, implementation support, and outcome review
Mentor workforce planning talent and strengthen analytical and consultative capabilities
Communicate complex concepts and recommendations to diverse audiences

Requirements

What you’ll need

Bachelor's degree in business, finance, mathematics, statistics, data science, analytics, or a related field, or comparable professional experience
10+ years of experience in workforce management, workforce planning, capacity planning, workforce analytics, or a related discipline
Advanced analytical and problem-solving skills
Experience advising senior leaders and influencing decisions without formal authority
Exceptional written, verbal, facilitation, and presentation skills
Ability to translate complex quantitative analysis into clear executive narratives, recommendations, and decisions
Experience leading complex or specialized projects across multiple stakeholders in a matrixed organization
Self-directed, collaborative, and improvement-oriented mindset
Specialized expertise in workforce forecasting, staffing and capacity modeling, scenario planning, productivity analysis, shrinkage, service-level dynamics, and workforce risk assessment in back office and contact center environments
Ability to design, adapt, and govern workforce planning methodologies
Strong business and financial acumen
Expert proficiency with Microsoft Excel and PowerPoint
Experience with workforce management, data visualization, forecasting, or modeling platforms such as Verint, Tableau, or comparable tools
Experience mentoring analysts or serving as a technical advisor and thought leader

Benefits

Comp & perks

Skill-building opportunities
Leadership development opportunities
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources
Benefits for full-time eligible employees