Accounting Technical Program Manager

Guesty

. Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module .

Posted 9/23/2026full-timeNew York City • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management accounting and trust accounting, with a strong ability to guide enterprise customers through complex financial workflows and month-end closing processes. Proficient in analyzing customer configurations and collaborating with product teams to enhance software functionalities.

Highest-signal resume keywords

Property Management AccountingTrust AccountingSaaS Software ExperienceAPI LiteracyFinancial Workflow Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Trust AccountingProperty Management AccountingFinancial SaaS PlatformsMonth-End Closing ProcessesBank ReconciliationsOwner Payout StatementsLedger ManagementCustomer Configuration AnalysisComplex Accounting WorkflowsReconciliation Processes

Soft Skills

Problem-SolvingCreative ThinkingStrong CommunicationPresentation SkillsCollaboration

Industry Keywords

SaaSEnterprise AccountsShort-Term Rental MarketOTA LandscapeProperty Management Software

About the role

Key responsibilities & impact

Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module
Act as a key technical and financial partner to Enterprise and Strategic customers
Guide customers through complex accounting workflows, owner statements, and end-of-month financial processes
Provide guidance during financial closing cycles, including reconciliations, payouts, and statement generation
Analyze enterprise accounting setups to drive product adoption and streamline financial workflows
Partner with Customer Success Managers on strategic accounts to support client retention and account health
Lead complex consultations and translate property management accounting requirements into optimized module configurations
Synthesize client challenges, accounting feedback, and market requirements for Product and Engineering roadmap enhancements
Act as the primary escalation point for complex accounting, ledger, and reconciliation discrepancies
Lead internal enablement on feature releases, property management accounting best practices, and operational standards
Identify adoption gaps, improve customer setups, collect product feedback, and analyze account-cohort trends

Requirements

What you’ll need

Minimum of 4 years of technical experience within the SaaS software industry or in a technology-driven environment
Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms
Demonstrated experience handling enterprise/strategic accounts during high-pressure financial cycles, such as month-end close
API literacy
Demonstrated problem-solving skills and creative thinking
Strong communication and presentation skills
Ability to work independently and collaborate with cross-functional teams
Deep functional knowledge of property management accounting, trust accounting, owner payout statements, ledgers, bank reconciliations, and month-end closing processes
Solid background navigating complex SaaS environments
Experience analyzing customer configurations and workflows
Experience collaborating with Product organizations on feature requests and roadmap feedback
Familiarity with the short-term rental market, OTA landscape, and property management software ecosystem is a bonus

Benefits

Comp & perks

Full-time employment
Remote work for candidates based in Canada or the United States, except New York-area candidates follow a hybrid schedule
New York-area candidates work from the New York office two days per week