Guesty

Technical Program Manager

• Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module
• Guide Enterprise and Strategic customers through complex accounting workflows, owner statements, and end-of-month financial processes
• Provide dedicated support during month-end closing cycles, including reconciliations, payouts, and statement generation
• Analyze enterprise accounting setups to drive product adoption, streamline financial workflows, and improve retention
• Partner with Customer Success Managers on strategic accounts to align technical and accounting excellence with client retention and account health goals
• Lead complex consultations to translate property management accounting requirements into optimized Guesty Accounting Module configurations
• Synthesize customer challenges, accounting feedback, and market requirements for Product and Engineering roadmap enhancements
• Act as the primary escalation point for complex accounting, ledger, and reconciliation discrepancies
• Lead internal enablement and training on feature releases, property management accounting best practices, and operational standards
• Analyze account cohorts and product needs using data
• Collaborate with cross-functional teams and advocate for enterprise financial requirements

Accounting Technical Program Manager

• Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module
• Act as a key technical and financial partner to Enterprise and Strategic customers
• Guide customers through complex accounting workflows, owner statements, and end-of-month financial processes
• Provide guidance during financial closing cycles, including reconciliations, payouts, and statement generation
• Analyze enterprise accounting setups to drive product adoption and streamline financial workflows
• Partner with Customer Success Managers on strategic accounts to support client retention and account health
• Lead complex consultations and translate property management accounting requirements into optimized module configurations
• Synthesize client challenges, accounting feedback, and market requirements for Product and Engineering roadmap enhancements
• Act as the primary escalation point for complex accounting, ledger, and reconciliation discrepancies
• Lead internal enablement on feature releases, property management accounting best practices, and operational standards
• Identify adoption gaps, improve customer setups, collect product feedback, and analyze account-cohort trends

Business Development Rep

• Identify and create new business opportunities to drive company growth
• Engage potential clients with compelling communication
• Schedule and follow up on meetings to maintain engagement
• Monitor and report on progress towards sales goals
• Collaborate with the sales team to develop and implement strategic approaches to achieve targets
• Utilize CRM software to manage leads and streamline sales activities
• Stay up to date on market trends and industry shifts
• Provide feedback and regular updates to management on outbound strategies

Accounting Technical Program Manager

Accounting Technical Program Manager

Business Development Representative