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Guesty

Accounting Technical Program Manager

Guesty

. Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module .

Posted 9/23/2026full-timeRemote • New York • United States, CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep functional knowledge of property management accounting and trust accounting, with a strong ability to analyze customer configurations and workflows to provide optimal solutions. Proven experience in managing enterprise accounts during high-pressure financial cycles and collaborating with cross-functional teams to enhance product features.

Highest-signal resume keywords
Property Management AccountingTrust AccountingMonth-End Closing ProcessesAPI LiteracySaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial SaaS PlatformsOwner Payout StatementsLedgersBank ReconciliationsData Analysis
Soft Skills
Problem-SolvingCreative ThinkingStrong CommunicationPresentation SkillsCollaboration
Industry Keywords
Short-Term Rental MarketOTA LandscapeProperty Management Software Ecosystem

About the role

Key responsibilities & impact
  • Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module
  • Guide Enterprise and Strategic customers through complex accounting workflows, owner statements, and end-of-month financial processes
  • Provide dedicated support during month-end closing cycles, including reconciliations, payouts, and statement generation
  • Analyze enterprise accounting setups to drive product adoption, streamline financial workflows, and improve retention
  • Partner with Customer Success Managers on strategic accounts to align technical and accounting excellence with client retention and account health goals
  • Lead complex consultations to translate property management accounting requirements into optimized Guesty Accounting Module configurations
  • Synthesize customer challenges, accounting feedback, and market requirements for Product and Engineering roadmap enhancements
  • Act as the primary escalation point for complex accounting, ledger, and reconciliation discrepancies
  • Lead internal enablement and training on feature releases, property management accounting best practices, and operational standards
  • Analyze account cohorts and product needs using data
  • Collaborate with cross-functional teams and advocate for enterprise financial requirements

Requirements

What you’ll need
  • Minimum of 4 years of technical experience within the SaaS software industry or in a technology-driven environment
  • Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms
  • Demonstrated experience handling enterprise/strategic accounts during high-pressure financial cycles, such as month-end close
  • API literacy
  • Demonstrated problem-solving skills and creative thinking
  • Strong communication and presentation skills
  • Ability to work independently and collaborate with cross-functional teams
  • Deep functional knowledge of property management accounting, trust accounting, owner payout statements, ledgers, bank reconciliations, and month-end closing processes
  • Solid background navigating complex SaaS environments and mastering intricate technical use cases
  • Ability to analyze customer configurations and workflows to provide optimal, scalable solutions
  • Experience collaborating with Product organizations to provide feature feedback and advocate for roadmap releases
  • Ability to identify adoption gaps, improve customer setup, and collect product feedback
  • Ability to identify trends across account cohorts and use data to track evolving product needs
  • Proven ability to thrive in a fast-paced environment and adapt to changing tools, systems, and automations
  • Familiarity with the short-term rental market, OTA landscape, and property management software ecosystem is a bonus

Benefits

Comp & perks
  • Full-time employment
  • Remote work for eligible candidates based in Canada or the United States
  • Hybrid schedule for candidates located in the New York area, with work from the New York office two days per week