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Guesty

Business Program Manager

Guesty

. Own and drive the commercial adoption of Guesty Agent Hub, identifying high-potential customers and managing upsell opportunities through conversion .

Posted 11/11/2026full-timeRemote • AustraliaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving commercial adoption of SaaS products, managing sales pipelines, and conducting effective product demonstrations. Strong ability to identify customer needs and deliver tailored solutions while achieving sales targets.

Highest-signal resume keywords
SaaS Sales ExperienceSalesforce ProficiencyProduct Demonstration SkillsCustomer Education ExpertiseUpselling and Cross-Selling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Pipeline ManagementPricing StrategiesRevenue ManagementCustomer ConsultationsOutbound Sales ActivitiesLead QualificationSales NegotiationWebinar FacilitationCustomer Relationship ManagementCommercial Opportunity Identification
Soft Skills
Strong Communication SkillsInterpersonal SkillsProactive MindsetResults-OrientedRelationship Building
Tools & Technologies
SalesforceCRM SystemsWebinar PlatformsEmail Campaign ToolsDemonstration Software
Industry Keywords
Short-Term RentalVacation RentalHospitality IndustryProperty Management SoftwareCustomer Success

About the role

Key responsibilities & impact
  • Own and drive the commercial adoption of Guesty Agent Hub, identifying high-potential customers and managing upsell opportunities through conversion
  • Drive adoption and sales of Guesty’s premium products and add-on solutions within the existing customer base
  • Identify high-potential customers and develop targeted outreach strategies
  • Conduct outbound activities including cold calls, email campaigns, and follow-ups, while managing inbound leads
  • Own the sales process from engagement and qualification through demonstrations, pricing discussions, negotiation, and closing
  • Manage and prioritize the sales pipeline and achieve monthly sales targets
  • Recommend relevant solutions based on customer needs and measurable business value
  • Build awareness through webinars, group demonstrations, customer campaigns, and individual consultations
  • Conduct product demos and tailored consultations for property managers
  • Educate customers on product capabilities, use cases, and industry best practices
  • Stay current on Guesty’s product portfolio, industry trends, pricing, and revenue management
  • Partner with CSMs to identify opportunities, prioritize accounts, and convert opportunities into revenue
  • Collaborate with Sales, Marketing, Product, and Community teams on campaigns, webinars, and go-to-market activities
  • Participate in pipeline reviews and align on sales strategies and next steps
  • Provide product feedback, customer insights, and go-to-market recommendations
  • Maintain accurate pipeline records and customer interactions in Salesforce
  • Support pricing discussions and provide quotes according to pricing guidelines
  • Ensure accurate pricing classification and documentation before closing deals
  • Manage product upgrades, cross-sell opportunities, and transitions between add-on solutions

Requirements

What you’ll need
  • 2+ years of experience in Sales, Business Development, Customer Success, Account Management, or another client-facing commercial role
  • Previous experience in SaaS sales or selling software solutions is a strong advantage
  • Demonstrated ability to identify commercial opportunities, drive upsells, and influence purchasing decisions
  • Strong communication and interpersonal skills, with the ability to build relationships and engage customers effectively
  • Experience conducting product demonstrations, customer consultations, webinars, or presentations
  • A proactive, self-starter mindset with the ability to independently generate opportunities and manage a sales pipeline
  • Results-oriented, with strong commercial awareness and a passion for achieving sales targets
  • Experience working with Salesforce or other CRM systems
  • Excellent verbal and written communication skills in English
  • Familiarity with the short-term rental, vacation rental, or hospitality industry
  • Knowledge of pricing strategies, revenue management, or property management software
  • Experience driving product adoption through customer education, webinars, or targeted campaigns

Benefits

Comp & perks
  • Equal employment opportunities regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law