Account Manager – Higher Education

Guidebook Inc.

. Own and grow a portfolio of higher education customers .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B sales within the higher education sector, focusing on pipeline development, account management, and customer relationship building. Proficient in using CRM tools like Salesforce to manage forecasts and drive account expansion.

Highest-signal resume keywords

B2B Sales ExperienceSaaS SalesPipeline DevelopmentAccount ManagementSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B SalesPipeline BuildingQuota AchievementForecast ManagementAccount Growth

Soft Skills

CoachableCuriousAmbitiousResourcefulAccountable

Tools & Technologies

SalesforceCRM Software

Industry Keywords

Higher EducationCustomer RetentionAccount RenewalExpansion OpportunitiesIndustry Events

About the role

Key responsibilities & impact

Own and grow a portfolio of higher education customers
Retain and renew accounts while expanding them into new departments, use cases, and budget holders
Build pipeline from scratch and pursue new business within existing institutions
Manage forecasts, including committed and at-risk opportunities
Report directly to the President
Collaborate with Account Managers, marketing, customer success, product, and the new business team
Learn Guidebook’s product, higher education story, and ideal customer profile
Manage the portfolio, contact every account, and identify expansion opportunities
Run renewal and expansion calls, demos, discovery, outbound, and closing activities
Travel to meet customers and prospects on campuses and at industry events every 1-2 months on average
Support onboarding the next Account Manager

Requirements

What you’ll need

2-4 years of B2B sales experience, ideally in SaaS
Track record of building pipeline and hitting a quota
Completed university degree
Ability to speak credibly about how universities and colleges work
Comfortable using Salesforce or another CRM to manage pipeline
Ability to build pipeline from scratch, grow accounts, manage forecasts, and pursue expansion opportunities
Must be based on the East Coast of the USA
Willingness to travel frequently to industry events, trade shows, and campuses
Ability to travel approximately 6-8 times per year
Coachable, curious, ambitious, resourceful, and accountable

Benefits

Comp & perks

100% paid medical, dental, and vision benefits
Short term and long term disability
Unlimited vacation time
401(k) program with matching benefit
Stock options
Awesome company culture and fun virtual hangouts
MacBook and accessories for working from home
Awesome annual company retreats
Work/life balance