Associate Director – Clinical Operations, Healthcare

Guidehouse

. Support profitable growth within the Healthcare Payer and Provider Optimization group .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $155,000 - $259,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare operations, delivering integrated clinical and financial optimization programs while managing multi-workstream engagements. Proven ability to build client relationships, lead consulting projects, and communicate findings effectively to stakeholders.

Highest-signal resume keywords

Healthcare Operations ExpertiseProject LeadershipClient Relationship ManagementPerformance Metrics DevelopmentConsulting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hospital OperationsData BenchmarkingOperational Process RedesignPerformance Metrics ManagementQuantitative AnalysisClient-Ready DeliverablesTransformational Solutions DeliveryResearch and Analytics InterpretationStructured MethodologiesClinical Improvement Programs

Soft Skills

Client LeadershipRelationship BuildingCommunication SkillsInterpersonal SkillsCollaboration Skills

Tools & Technologies

Microsoft OfficeExcelWordPowerPoint

Certifications & Qualifications

Bachelor's DegreeClinical Degree Preferred

Industry Keywords

Healthcare PayerHealthcare ProviderPerformance ImprovementSupply Chain ManagementRevenue ManagementHealth SystemsConsulting ServicesStakeholder AlignmentIT Healthcare SolutionsThought Leadership

About the role

Key responsibilities & impact

Support profitable growth within the Healthcare Payer and Provider Optimization group
Lead the design and delivery of integrated clinical, operational, and financial optimization programs for hospitals and health systems
Manage multi-workstream engagements according to scope, timeline, and budget
Partner with clients and Guidehouse specialty teams
Deliver measurable outcomes across performance improvement, supply chain, workforce and non-labor productivity, clinical operations, shared services, and revenue management
Deliver high-quality consulting services for Healthcare Payer and Provider Practice clients
Provide healthcare industry expertise and management consulting support across engagements
Build and maintain account relationships with key client decision-makers
Identify priority issues and develop practical, client-specific solutions
Provide delivery assurance across engagements, ensuring quality, consistency, and stakeholder alignment
Coach and mentor team members on client assignments and account teams
Demonstrate visible leadership within the account and broader practice
Lead consulting projects to deliver contract outcomes, project plans, and executive expectations
Influence key decision-makers and stakeholders
Develop, track, and manage performance metrics across clinical and non-clinical operations
Translate project outputs into clear financial results across concurrent initiatives
Communicate findings through writing, presentations, and client-ready deliverables

Requirements

What you’ll need

Bachelor’s degree required; nursing or other clinical degree from an accredited institution preferred
7+ years of experience in hospital operations
Deep knowledge of hospital and health system operations
Ability to benchmark and analyze data to redesign operational processes, improve efficiency, and establish standard work
Ability to conduct research, interpret analytics, and develop actionable recommendations
Working proficiency in Microsoft Office
Consulting experience delivering complex, multi-site operational change and clinical improvement programs on aggressive timelines
Strong client leadership and business development skills, including identifying opportunities and selling add-on work
Willingness to travel extensively (up to 75%)
Flexible, positive communication and relationship-building skills across client and organizational levels
Ability to develop, track, and manage performance metrics across clinical and non-clinical operations
Strong quantitative orientation
Structured methodologies and strong project leadership
Advanced proficiency in Excel, Word, and PowerPoint
Ability to independently produce client-ready deliverables
Prior subject matter expertise or PMO experience preferred
Strong writing and presentation skills
Industry thought leadership preferred
Demonstrated success selling and delivering transformational solutions to large health systems
Self-motivated and committed to continuous learning
Ability to present findings to hospital executives and recommend solutions
Strong interpersonal and collaboration skills with clinician-based departments and diverse stakeholders
Understanding of complex IT and technology-enabled healthcare solutions
No security clearance required

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Flexible benefits package
Flexible work arrangements