Guidehouse

Data Scientist

• Design, develop, and implement advanced analytical models, predictive forecasting solutions, and AI/ML capabilities supporting Navy Reserve readiness, operational optimization, and mission assurance objectives
• Lead development of data analytics products, dashboards, and visualization tools that transform complex data into actionable insights
• Apply statistical analysis, machine learning, data mining, and predictive modeling techniques to assess trends, identify risks, optimize resource allocation, and improve decision-making
• Collaborate with data engineers, architects, business analysts, and government stakeholders to define requirements, validate analytical approaches, and deliver data-driven recommendations
• Evaluate emerging analytics technologies, methodologies, and AI/ML capabilities to enhance enterprise data solutions and support digital modernization initiatives

Consultant

• Support the broader team in executing client digital transformation efforts
• Develop automation capabilities, processes, and procedures to enhance security effectiveness and operational efficiency of DHS mission-based capabilities
• Support process automation, data analytics, and change management
• Work within teams to implement transformation tools and improvements
• Primarily use Microsoft Power Platform

Junior Process Transformation Consultant

Medical Billing and Coding

• Perform quality hospital coding on inpatient accounts, including Medicare/Non-Medicare, surgical, medical, cardiac, moms/babies, and trauma cases
• Maintain working knowledge of ICD-10 PCS, governmental regulations, official coding guidelines, and third-party documentation and billing requirements
• Code all services documented in patient charts with appropriate ICD-10/PCS codes
• Seek proper documentation when services or diagnoses are not documented appropriately
• Achieve and maintain 96% coding accuracy while maintaining high productivity
• Maintain an average productivity standard of 1 inpatient chart per hour final coded, subject to client and management requirements
• Follow facility-specific policies and procedures
• Work pending queues daily
• Follow facility query policy and CDI reconciliation process
• Correct and communicate charts requiring rebills to the facility daily
• Report coder downtime immediately to administrative staff
• Provide accurate answers to physician and hospital coding or billing questions within eight hours of request

HIM Inpatient Coder – Hospital

• Serve as a liaison between stakeholders and project teams
• Facilitate communication and gather business requirements
• Support organizational change initiatives and successful adoption of new processes and solutions
• Coordinate change management activities
• Assess organizational impacts
• Develop communication strategies and stakeholder engagement plans
• Develop dynamic presentations and leverage communication outreach technologies
• Assess engagement and measure impact within the federal government shared services landscape
• Collaborate with technical teams on data analysis to evaluate change management effectiveness
• Participate in business design sessions and facilitate meetings
• Support collaborative decision-making
• Coordinate government-client meetings, events, and travel logistics
• Support cross-functional collaboration and process improvement initiatives
• Enhance operational effectiveness and help clients achieve mission objectives

Senior Health Advisory Change Management Consultant

Team Lead

• Assist with onboarding and training pro fee reviewers on resource tools, facility-guideline drives, OneNote, Replicon, education portal, policies and procedures, and client-specific policies
• Create client review training workflows and associated training materials as needed
• Collaborate with coding operations leaders and oversee pro fee QA pre-bill assignments
• Assist with reviewer connectivity for new or existing clients and troubleshoot with the review team
• Collaborate with onshore and offshore coding leadership to update and distribute the pro fee review assignment sheet weekly
• Review entire patient record documentation for audited dates of service to validate code and abstract-data accuracy
• Validate applicable code elements
• Complete monthly coding quality reviews for the required number of accounts per coder
• Identify abstracting, ICD-10-CM, CPT, modifier, and HCPCS coding errors
• Run coder productivity reports from facility systems or GuideAudit production, or pull random sample accounts from completed coding spreadsheets

Pro Fee Quality Team Lead

Supervisor

• Support the CDI Manager in overseeing day-to-day operations for Clinical Documentation Integrity Specialists and CDI team leads
• Ensure consistent program coverage, effective team performance, and alignment with contractual expectations and CDI best-practice standards
• Manage daily CDI assignments and make staffing adjustments to support adequate coverage
• Monitor productivity, utilization, compliance, key performance indicators, and monthly quality audits
• Ensure the CDI team has tools, resources, and guidance for concurrent record reviews and provider queries
• Collaborate with facility CDI teams, client stakeholders, and internal leadership
• Provide expert oversight and leadership for CDI team operations
• Assess health system opportunities related to contractual requirements, CDI best-practice metrics, and program performance
• Develop and implement processes and initiatives to improve clinical documentation performance
• Coordinate priorities, track progress, and support execution of CDI initiatives
• Communicate and collaborate with medical staff, clinical departments, and facility leadership
• Drive use of CDI technology tools, dashboards, and reporting capabilities
• Ensure accountability for KPIs and quality expectations
• Provide daily program oversight covering productivity, quality, education, training, auditing, reporting, performance improvement, and standardization
• Support accurate documentation, coded data integrity, reporting, provider profiling, and acuity capture
• Support CDI technology implementation, optimization, data entry, reporting, and tracking
• Communicate program updates, risks, and needs to the CDI Manager and/or Director
• Assist with interviews, onboarding, and training
• Conduct quarterly check-ins and year-end performance evaluations
• Approve timesheets and monitor project utilization tracking
• Provide status updates to operations leadership, the CDI Manager and/or Director, and facility department leaders
• Facilitate meetings, discussions, and work sessions
• Identify and communicate project obstacles, risks, and issues and collaborate on solutions
• Identify technology interface or reporting issues, submit vendor service tickets, and coordinate resolution with vendor, facility IT, and internal IT teams

CDI Supervisor

ServiceNow

• Design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within ServiceNow
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements
• Support ServiceNow platform administration, including incident resolution, problem analysis, troubleshooting, and performance optimization
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements

ServiceNow Developer

Business Analyst

• Support ServiceNow workstreams by interacting with clients and users to identify and translate functional requirements
• Collaborate with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications
• Translate complex business requirements into technical designs and ServiceNow solutions
• Capture current-state processes and pain points and design future-state processes
• Engage users and stakeholders throughout project and development phases
• Collaborate with technical teams to develop, configure, and enhance ServiceNow applications
• Stay current with ServiceNow products, features, and industry trends
• Conduct technical assessments and recommend improvements to existing ServiceNow implementations
• Build functional work products, including process maps, design documents, and communications
• Support functional product testing and training activities
• Create technical and functional documentation for ServiceNow solutions

ServiceNow Business Analyst

• Design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within ServiceNow
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements
• Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements

• Lead ServiceNow projects and interact with clients and users to identify and translate functional requirements
• Collaborate with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications
• Translate complex business requirements into technical designs and solutions using ServiceNow
• Capture current-state processes and pain points and design future-state processes
• Engage users and stakeholders throughout project and development phases
• Collaborate with technical teams to develop, configure, and enhance ServiceNow applications
• Stay current with ServiceNow products, features, and industry trends
• Conduct technical assessments and recommend improvements to existing ServiceNow implementations
• Build functional work products including process maps, design documents, and communications
• Support functional product testing and training activities
• Create technical and functional documentation for ServiceNow solutions

• Guide clients in executing their mission effectively and efficiently
• Participate in information-gathering sessions regarding organizational structure, process, technology, and culture
• Develop work products synthesizing information into client recommendations
• Draft, update, and quality-control SOPs, templates, and technical documents
• Develop and maintain training materials, job aids, and reference products
• Present work products and information to clients and facilitate discussions
• Collaborate with a team to solve organizational challenges for a government client leading major unification initiatives
• Develop project management artifacts, including decision trackers, meeting summaries, and status reports
• Identify and manage project risks and issues
• Work with stakeholders to keep projects on time and within budget

Transportation Consultant

• Support ServiceNow workstreams and interact with clients and users to identify and translate functional requirements
• Collaborate with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications
• Translate complex business requirements into technical designs and ServiceNow solutions
• Capture current-state processes and pain points and design future-state processes
• Engage users and stakeholders throughout project and development phases
• Collaborate with technical teams to develop, configure, and enhance ServiceNow applications
• Stay current with ServiceNow products, features, and industry trends
• Conduct technical assessments and recommend improvements to ServiceNow implementations
• Build functional work products, including process maps, design documents, and communications
• Support functional product testing and training activities
• Create technical and functional documentation for ServiceNow solutions

• Support development of energy efficiency test procedures and standards for the U.S. Department of Energy.
• Evaluate, investigate, and analyze new and emerging technologies that improve building or equipment efficiency.
• Conduct detailed fact finding, research, and analysis of energy efficiency topics.
• Assess technologies and analyze technology trends.
• Model performance of advanced technologies.
• Perform statistical analyses, data collection, and spreadsheet creation and management.
• Develop test methods to characterize appliance energy use.
• Review international industry test methods and procedures.
• Prepare client reports, presentations, and other documents.
• Perform market and technology assessments and advanced technology investigations as needed.

Energy Efficiency Consultant

• Translate complex business requirements into technical designs and solutions using ServiceNow
• Lead development of ServiceNow applications aligned with business objectives and best practices
• Provide technical expertise and guidance to other ServiceNow developers
• Develop, configure, and enhance ServiceNow applications
• Stay current with ServiceNow products, features, and industry trends
• Conduct technical assessments and recommend improvements to existing ServiceNow implementations
• Review functionality developed by the ServiceNow development team
• Perform unit, system, and integration testing
• Debug and fix technical problems
• Support detailed technical and functional documentation
• Demonstrate developed applications to product owners and end users
• Participate in platform upgrades, including regression testing and reconfiguration
• Ensure the security, scalability, and maintainability of ServiceNow solutions

Senior ServiceNow Developer

Insurance

• Help clients identify, evaluate, and solve complex challenges and achieve strategic goals
• Transform business processes, improve operational efficiency, evaluate and improve internal controls, strengthen policies and controls, increase transparency and performance management, and comply with Federal laws and regulations
• Support a Government agency within the homeland security enterprise and potentially other national security-related organizations
• Support annual internal control planning and determine assessment and testing scope based on organizational risk profiles and financial risks
• Evaluate internal controls over financial reporting and operations under OMB Circular A-123
• Perform end-to-end business process walkthroughs, document processes and controls, test design and operating effectiveness, and report deficiencies
• Perform internal controls over operations and improper-payment assessments under PIIA
• Provide audit liaison support and financial statement audit risk management and remediation support
• Maintain financial risk registers, complete annual fraud risk assessments, and prepare the annual Statement of Assurance
• Develop and execute risk mitigation plans, corrective action plans, and remediation strategies
• Assess the impact of new guidance on financial operations and support implementation
• Complete Entity Level Control assessments and testing, including interviewing and surveying management and client personnel
• Apply analytical, problem-solving, and reporting skills
• Document and evaluate business processes and recommend improvements
• Produce client communications, memoranda, issue papers, presentations, and executive briefings
• Research client problems and formulate and recommend solutions collaboratively
• Analyze projects and programs to identify risks and develop, apply, and monitor mitigations
• Collect and analyze data, produce models and visualizations, and draw conclusions to improve decision-making
• Analyze and improve policies and procedures
• Assist with business development, proposals, white papers, and client and internal account meetings
• Participate in coaching and mentoring programs
• Help develop learning and development materials, courses, and presentations
• Support recruiting initiatives

Data Scientist

Junior Process Transformation Consultant

HIM Inpatient Coder – Hospital

Senior Health Advisory Change Management Consultant

Pro Fee Quality Team Lead

CDI Supervisor

ServiceNow Developer

ServiceNow Business Analyst

ServiceNow Developer

ServiceNow Business Analyst

Transportation Consultant

ServiceNow Business Analyst

Energy Efficiency Consultant

Senior ServiceNow Developer

Internal Controls, Audit Remediation, Risk Management Consultant