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Guidehouse

Cash Poster

Guidehouse

. Process and/or post deposits, payments, denials, and adjustments .

Posted 11/3/2026full-timeMitchell • South Dakota • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payment processing, reconciliation, and billing within a fast-paced healthcare environment. Proficient in maintaining records and ensuring patient confidentiality while effectively communicating with diverse individuals.

Highest-signal resume keywords
Payment Posting ExperienceCPT Coding KnowledgeICD-9/10 Coding KnowledgeRecord MaintenanceCustomer Service Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payment ProcessingReconciliationInvoice ReviewBatch PreparationPayment Research
Soft Skills
Self-MotivatedGood Communication SkillsInterpersonal SkillsAdaptabilityIndependence
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareBilling StatementsPatient ConfidentialityRemittanceWorkers Compensation

About the role

Key responsibilities & impact
  • Process and/or post deposits, payments, denials, and adjustments
  • Reconcile manual and electronic batches
  • Prepare payment batches by identifying and circling invoices and separating payments by groups
  • Follow protocols for posting payments, denials, and adjustments to invoices
  • Balance all groups to the batch total
  • Sign batches in and out on payment batch logs with received and completed times
  • Research payments requiring additional information
  • Escalate unresolved payment research to the Supervisor after two business days
  • Research payments posted to unapplied invoices to identify refund locations
  • Verify with the Lead or Supervisor before putting payments on an unapplied invoice
  • Review billing statements for address corrections and credit card payments
  • Review workers compensation folders for remittances requiring imaging preparation
  • Post and review special projects
  • Maintain records
  • Assist with opening mail when needed
  • Maintain and shred lockbox statements, Viva remits, and commercial remittance backup after six months
  • Perform other duties as requested by the Supervisor or Manager

Requirements

What you’ll need
  • High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED
  • 1-3+ year's experience in office, business, operations, customer service or healthcare field
  • Must be self-directed / self-motivated
  • Good communication and interpersonal skills
  • Ability to work independently
  • Ability to adapt shift schedules to meet critical deadlines and business needs
  • Ability to maintain patient confidentiality
  • Ability to communicate effectively with people from every socioeconomic, cultural and educational background
  • Ability to work effectively in a fast-paced healthcare environment
  • 6+ months of payment posting experience (nice to have)
  • One to three years of related experience and general knowledge of payor-specific or medical specialty reimbursement (nice to have)
  • Knowledge of CPT and ICD-9/10 coding (nice to have)

Benefits

Comp & perks
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Flexible benefits package