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Cash Posting Supervisor – Hospital Revenue Cycle
Guidehouse. Oversee daily hospital cash posting and payment reconciliation functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hospital cash posting, payment reconciliation, and revenue cycle management, with strong analytical and problem-solving skills to resolve discrepancies and optimize workflows. Proficient in supervising teams and ensuring compliance with financial procedures while maintaining confidentiality.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementCash Posting SupervisionPayment ReconciliationEpic Patient Accounting SystemsMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash PostingPayment ReconciliationFinancial AnalysisVariance InvestigationKPI MonitoringWorkflow OptimizationAudit Trail MaintenancePayment Discrepancy ResolutionTrend AnalysisRoot Cause Identification
Soft Skills
Analytical ThinkingProblem-SolvingOrganizational SkillsTeam LeadershipCommunication Skills
Tools & Technologies
EpicMEDITECH MagicMEDITECH 6.x/ExpanseMicrosoft ExcelStandard Business Applications
Industry Keywords
Hospital Cash PostingPatient Financial ServicesInsurance Payment PostingComplianceInternal Controls
About the role
Key responsibilities & impact- Oversee daily hospital cash posting and payment reconciliation functions
- Supervise cash posting activities involving insurance, patient, electronic, and manual payments
- Ensure payments, adjustments, denials, recoupments, refunds, and other transactions are posted accurately and timely
- Monitor ERA, EFT, lockbox, credit card, and manual payment workflows
- Research and resolve unapplied, unidentified, misapplied cash, posting exceptions, and complex accounts
- Oversee daily balancing of posted payments against bank deposits, remittance documentation, lockbox activity, and system totals
- Perform and/or review daily, weekly, and monthly cash reconciliations
- Investigate and resolve variances across bank deposits, payment files, and patient accounting systems
- Maintain documentation and audit trails for posted and reconciled transactions
- Provide direct supervision, coaching, training, and development for Cash Posting staff
- Assign workloads and adjust staffing based on payment volumes, backlogs, and priorities
- Monitor productivity, quality, attendance, performance, KPIs, aging, and outstanding exceptions
- Prepare and communicate daily, weekly, and monthly performance reports
- Analyze trends, identify root causes, and develop corrective action plans
- Partner with Finance, Revenue Cycle, Patient Financial Services, IT, and operational leadership
- Assist with system testing, upgrades, workflow changes, implementations, automation, and workflow optimization
- Ensure procedures, internal controls, compliance, and escalation processes are followed
Requirements
What you’ll need- Bachelor’s Degree & 5 Years of Relevant Experience OR High School Diploma/GED & 9 Years of Relevant Experience in lieu of higher education
- 5 years of healthcare revenue cycle, hospital cash posting, payment posting, or related patient financial services experience
- 2+ years of supervisory or team-lead experience
- Prior experience with cash balancing and reconciliation
- Demonstrated understanding of insurance and patient payment posting processes
- Strong analytical, critical-thinking, and problem-solving abilities
- Strong organizational skills with the ability to manage competing priorities and deadlines
- Ability to research and resolve payment discrepancies independently
- Proficiency with Microsoft Excel and other standard business applications
- Experience with hospital patient accounting systems, including Epic, MEDITECH Magic, and MEDITECH 6.x/Expanse environments
- Ability to maintain confidentiality and appropriately handle sensitive financial and patient information
- Travel required: up to 10%
- Clearance required: none
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Flexible benefits package
- Discretionary variable incentive bonus may be available
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account
- Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement
- Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Flexible work arrangement